Technical Project Manager (Identity)

NBCUniversal•New York, NY

3d•$110,000 - $145,000•Remote

About The Position

As part of the Global Operations & Technology Engineering organization, the Identity & Access Management (IAM) team enables secure, seamless access to enterprise applications, data, and infrastructure across our television, direct-to-consumer, film, and parks businesses. We partner with business, technology, and cyber teams to improve user experience, reduce risk, and meet regulatory and audit requirements through modern identity capabilities and strong access governance. We are seeking a Staff Agile Technical Project Manager, Identity & Access Management to lead, manage, and deliver technology-focused projects and programs targeted explicitly at delivering the IAM strategy across the enterprise—spanning workforce identity, customer/partner access, privileged access, and access governance. In this role, you will manage complex technical projects and programs related to IAM security, infrastructure, application engineering, and business stakeholders—driving complex, cross-portfolio initiatives that strengthen our security posture while improving the end-user experience, from the planning phase through delivery and support. The right person for this role is not only passionate about "actions over words" but wants to be a part of shaping how our internal engineering teams deliver scalable, and consistent deliverables. The right candidate should be focused on creating and supporting processes and systems targeted on removing impediments from projects, communicating clearly, and reliably providing relevant reporting at both the team and executive level.

Requirements

8+ years of project management experience in a role demonstrating strong technical, operational, and analytical skills
Bachelor’s degree or equivalent work experience
Demonstrated experience completing projects using agile technical project management principles.
Able to simplify complex IAM concepts (authentication, authorization, entitlements, privileged access) into clear communication for both leadership and delivery teams
Experience creating user stories, personas, and or journey maps for both end users and internal stakeholders, and evaluating finished products on satisfying them
Extensive experience in Atlassian tools such as Jira and Confluence, leveraging them to manage projects and facilitate collaboration among teams
Proficient in creating visually engaging and informative "walking" decks and communicating complex ideas to stakeholders in a clear and compelling manner
Technical knowledge. Able to contribute to technical design discussions.
Comfortable working with all levels of the organization including senior executives
Proven ability to influence seniors and peers without direct authority; experience leading cross-functional initiatives with multiple stakeholders.
Talented communicator who skillfully facilitates team collaboration and execution from planning to project launch, with both business and technical teams
Self-driven, detail-oriented leader who actively works to remove barriers to achieving results
Proactive change maker, identifying opportunities for improvement in team and project processes, aligning stakeholders to make positive changes, and successfully coaching teams to adopt them
Successful stakeholder management in highly collaborative, multi-disciplinary development teams

Nice To Haves

Certified Scrum Master
Certified Scaled Agile Framework (SAFe) Agilist
8+ years program, product, related management experience in development management, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps as well as launches
Experience with Agile methodologies and the full software lifecycle: application development (application structure, device and operating system APIs, debugging, performance, security) and deployment
Experience with Power BI or similar data visualization tools, with the ability to create insightful reports and dashboards.
Experienced in defining and measuring success for process improvements and project or feature launches
Familiarity with common IAM frameworks and controls (e.g., least privilege, zero trust) is a plus
Able to simplify complex IAM concepts (authentication, authorization, entitlements, privileged access) into clear communication for both leadership and delivery teams
Knowledge of full SDLC and experience using project delivery tools (e.g., Jira, Confluence) and working with IAM platforms (e.g., Azure AD/Entra ID, Okta, SailPoint, CyberArk or similar)

Responsibilities

Drive creation and implementation of program management “ways of working” through intentional problem assessment and outcome focused review
Support IAM Leadership in ensuring consistent use and implementation of those "ways of working” across IAM programs where necessary
Partner with necessary stakeholders & delivery team(s) to drive program roadmap, features, prioritization, and releases for assigned vertical
Proactively identify and manage risks, issues, and dependencies and develop plans to escalate and mitigate them
Provide clear and consistent communication of program and project status for cross-functional teams, leadership, and stakeholders
Develop and validate business cases with measurable benefit, influencing and interacting with multiple business cross-functional stakeholders, vendors, and internal operations and engineering teams
Collaborate with shared services teams, including security and audit, to ensure alignment and integration of standards within all program initiatives and management of cross-functional dependencies
Translate engineering strategy and technical requirements into a comprehensive and engaging Walking Deck, fostering a shared understanding of program goals and outcomes among all stakeholders
Translate engineering strategy and technical requirements into a walking deck to support shared understanding of our program goals and outcomes
Define KPIs, integrate usability studies, industry research, and analyze metrics to inform the success of products used within programs
Utilize enterprise project management tools such as JIRA, Confluence and other applications to manage the program and deliverables, while adhering to PMO processes, documentation standards, and best practices
Manage program capacity and forecasts