Technical Project Manager - Composable eCommerce - Remote

NTT DATA Services•Dallas, TX

1d•$92,408 - $171,125•Remote

About The Position

We are seeking a senior Technical Project Manager / Delivery Lead with extensive experience delivering enterprise-scale Headless CMS, Composable Commerce, and Jamstack solutions. The ideal candidate will bring 10+ years of overall IT project management experience, including 8+ years managing complex eCommerce and modern web application initiatives. This role requires a strong technical understanding of composable architecture and the ability to lead distributed engineering, QA, content, business, and client teams. The primary technology ecosystem includes CommerceLayer, Contentful CMS, React/Next.js, and Vercel. This is a highly visible delivery leadership role responsible for ensuring projects are delivered on time, within budget and scope, with strong technical quality and high client satisfaction.

Requirements

10+ years of overall IT project/program management experience.
8+ years managing complex digital, eCommerce, web application, or composable architecture projects.
Demonstrated experience delivering Headless/Composable eCommerce solutions.
Hands-on project delivery experience with CommerceLayer, Contentful, Next.js, and Vercel, or closely comparable technologies.
Strong understanding of eCommerce architecture, APIs, integrations, CMS platforms, and modern web development.
Strong experience with Agile/Scrum methodologies; experience with Kanban, SAFe, or hybrid delivery models is an asset.
Advanced experience with Jira and Confluence.
Experience with project planning and visualization tools such as MS Project, Smartsheet, Miro, or equivalent platforms.
Excellent communication, presentation, negotiation, and stakeholder-management skills.
Demonstrated ability to lead high-performing, distributed teams in a fast-paced enterprise environment.
Strong problem-solving skills and the ability to manage complex delivery issues and escalations.
PMP, CSM, or PSM certification is required.
Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, Project Management, or a related discipline, or equivalent professional experience.

Nice To Haves

Additional certifications or training in Contentful, CommerceLayer, cloud technologies, Agile delivery, or digital commerce are considered an asset.
Experience with Contentful Certified Professional credentials or equivalent Contentful expertise.
CommerceLayer training, certification, or developer fundamentals exposure.
Experience with commercetools or other headless commerce platforms.
Experience with cloud-based architectures and modern CI/CD practices.
Experience managing ERP, PIM, payment, inventory, fulfillment, and third-party integrations.
Experience with enterprise security, accessibility, performance, and compliance initiatives.
Experience working with external platform partners such as Vercel, Contentful, CommerceLayer, and technology consulting firms.

Responsibilities

Own the end-to-end delivery lifecycle for global composable eCommerce and headless web initiatives.
Establish project charters, delivery roadmaps, milestones, release plans, dependencies, and governance structures.
Lead Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
Coordinate cross-functional teams consisting of developers, architects, QA engineers, UX teams, content authors, business analysts, and client stakeholders.
Identify and resolve cross-team dependencies and delivery blockers.
Establish delivery processes that promote predictable execution, quality, and continuous improvement.
Manage release planning across development, QA, UAT, staging, and production environments.
Manage project scope, schedules, budgets, resources, and delivery commitments.
Establish and enforce formal change control processes.
Track project financials, resource utilization, burn rates, forecasts, and SOW commitments.
Identify technical, operational, integration, and organizational risks and develop mitigation strategies.
Proactively manage dependencies involving APIs, content models, integrations, platform capabilities, and deployment pipelines.
Escalate critical issues appropriately and drive timely resolution.
Serve as the primary delivery contact for enterprise clients and senior stakeholders.
Conduct regular project status meetings, steering committee reviews, and executive-level reporting.
Provide clear reporting on schedule, budget, scope, risks, issues, dependencies, quality, and overall project health.
Translate complex technical concepts into clear business implications and recommendations.
Manage stakeholder expectations and facilitate decisions when priorities or requirements conflict.
Maintain strong client relationships and drive overall customer satisfaction.
Lead and govern the User Acceptance Testing (UAT) process.
Coordinate business users, QA teams, developers, and content teams throughout testing cycles.
Track defects, remediation, dependencies, and release readiness.
Monitor production readiness and coordinate deployment activities.
Ensure appropriate documentation, testing evidence, approvals, and release controls are in place.
Drive continuous improvement in delivery quality and defect prevention.