Technical Program Manager (India)

SavvyMoney

2d•Remote

About The Position

SavvyMoney is a US-based leading financial technology company providing integrated credit score and personal finance solutions to over 1,600 bank and credit union partners nationally. Our solutions integrate with more than 43 digital banking platforms. SavvyMoney has been recognized by the San Francisco Business Times and the Silicon Valley Journal as one of the "Top 25 Places to Work in the San Francisco Bay Area" and is an Inc. 5000 Fastest Growing Company. This position will be working 100% Remotely from your home office in India as part of a distributed team in the USA, Canada, Europe, and several locations in India. Working hours should overlap with the Central US time zone.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field (Master’s degree preferred).
Able to communicate fluently in English.
5+ years of experience managing technical programs or projects, ideally in SaaS development or deployment on AWS infrastructure within the fintech domain.
Proven experience leading globally distributed, remote teams, including managing time zone challenges and cross-cultural communication.
Solid understanding of cloud infrastructure, particularly AWS services (ECS, Lambda, S3, RDS), and SaaS delivery models.
Advanced knowledge of Agile methodologies such as Scrum, Kanban, or SAFe.
Proficient with Agile tools (e.g., Jira, Confluence).
Experience with SaaS application development, deployment, and scaling on AWS infrastructure.
Familiarity with AWS security, compliance standards (e.g., SOC-II, PCI-DSS), and cost optimization practices.
Background in software development and cloud architecture best practices.
Proven experience managing remote or globally distributed teams, fostering communication and collaboration across multiple time zones.
Ability to coordinate cross-team activities and deliverables with global stakeholders, adapting to remote work challenges.

Nice To Haves

Fintech Experience: Strong understanding of the regulatory and security requirements in the fintech space, including data privacy and financial regulations.
Experience working with financial products and services.

Responsibilities

Collaborate with Engineering teams, Product Owners, and leadership team (such as architects, and other stakeholders) to define program objectives, technical deliverables, and timelines for delivery.
Create and maintain roadmaps for one or several agile teams according to program objectives, including dependency management across multiple layers of the SaaS stack (e.g., application, infrastructure, security, go-to-market, and others).
Optimize delivery strategies while balancing team capacity with product requirements, complex technical requirements, ensuring scalable and secure solutions.
Proactively manage risks, dependencies, and delivery schedules, keeping cross-functional teams aligned and ensuring timely delivery.
Facilitate and support program planning and execution ceremonies for one or several agile teams, contribute to continuous improvement process for program evolution.
Oversee the delivery of program objectives within program increment cycles, ensuring they meet both technical and business requirements.
Facilitate Agile ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, retrospectives) for globally distributed team(s), ensuring effective communication and participation despite time zone differences.
Act as a servant-leader by removing blockers and ensuring that teams stay focused on delivering high-quality solutions.
Mentor team members to follow and improve Agile practices and drive accountability in remote and distributed environments.
Ensure that teams follow consistent standards for security, performance, and compliance across regions, particularly for fintech applications.
Serve as the primary point of contact for program updates and delivery status, ensuring alignment between engineering, product management, and senior leadership.
Communicate effectively with stakeholders at all levels, ensuring alignment of priorities and expectations, i.e., translate technical details of AWS-based SaaS solutions into business-friendly language for stakeholders, ensuring clear communication across borders.
Collaborate with engineering teams to define technical architecture, integrations, and best practices for SaaS solutions.
Ensure that solutions align with AWS best practices for security, cost optimization, and performance by close collaboration with the DevSecOps team.
Measure team KPIs, define success criteria based on SavvyMoney Agile Delivery Framework.
Create and present reports to leadership and stakeholders, providing transparency into progress, key risks, and technical improvements in a remote working context.
Monitor team performance, identifying bottlenecks and implementing solutions to improve throughput and remote collaboration.
Use data-driving insights to identify areas for improvement in team performance and product delivery/deployment processes.
Collaborate with peers to continuously improve Delivery Framework standards.