Technical Program Manager

University of Washington Medical CenterSeattle, WA
$141,840 - $206,412Hybrid

About The Position

UW Information Technology (UWIT) has an outstanding opportunity for Technical Program Manager to join their team. Reporting to the Executive Director, the Technical Program Manager serves as the strategic leader responsible for planning, governance, portfolio management, and execution of initiatives supporting the UW Medicine Network within UWIT. The position develops and manages multi-year network strategies, architectural roadmaps, technical standards, and investment plans to ensure that the network infrastructure supporting UW Medicine's hospitals, laboratories, clinics, and related facilities remains secure, reliable, scalable, and aligned with institutional priorities. This is an essential position and may be required to work remotely when UW suspends operations.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
  • Minimum of five (5) years of progressively responsible experience in technical program management, including managing complex IT infrastructure or networking projects in a large enterprise environment.
  • Demonstrated experience managing large, complex technology projects and programs with multiple stakeholders, dependencies, and competing priorities.
  • Demonstrated experience delivering complex network-related projects (e.g., LAN/WAN, wireless, data center, or telecommunications).
  • Experience developing and managing capital and operating budgets.
  • Experience leading cross-functional teams and coordinating work across technical and business organizations.
  • Comprehensive experience with project management methodologies and tools (e.g., Agile, Waterfall, or hybrid approaches).
  • Experience with portfolio management, project governance, risk management, and strategic planning.
  • Strong knowledge of networking fundamentals (including TCP/IP, routing and switching, wireless networking, and network security principles) and network service delivery practices.
  • Advanced knowledge of project and program management methodologies and best practices.
  • Proven ability to manage budgets, schedules, risks, and resources for large-scale technical projects.
  • Ability to develop and execute long-range technology strategies and roadmaps.
  • Ability to analyze complex business and technical requirements and translate them into actionable plans and solutions.
  • Strong financial planning, budgeting, and resource management skills.
  • Strong analytical, organizational, problem-solving, and decision-making abilities.
  • Excellent communication skills, with the ability to translate technical concepts for diverse audiences, including executive leadership.
  • Ability to build collaborative relationships and influence stakeholders at all organizational levels, including executive leadership.
  • Ability to work independently in high-visibility environment, prioritize competing demands, and maintain delivery discipline.

Nice To Haves

  • Project Management Professional (PMP) or similar certification.
  • Networking certifications such as CCNA, CCNP, or equivalent.
  • Experience supporting network services in higher education, healthcare, or research environments.
  • Knowledge of IT service management frameworks (e.g., ITIL).
  • Experience coordinating with regional or national research and education networks.

Responsibilities

  • Develop multi-year UWM network roadmaps, architectural strategies, and technical standards aligned to organizational goals
  • Partner with executive stakeholders, enterprise architects, and engineering teams to translate business and operational needs into scalable technical solutions and discrete projects
  • Drive long-range budget planning and investment prioritization for networking initiatives
  • Manage UWM network project portfolio, budgets, timelines, dependencies, and delivery milestones.
  • Develop and manage associated detailed annual budgets (Capex and Opex)
  • Continually review and refine workflow management and service delivery processes
  • Manage project intake and ongoing reprioritization efforts
  • Review and refine program governance, metrics reporting, and operational procedures to continually improve program consistency and efficiency

Benefits

  • Outstanding benefits
  • Opportunities for professional growth
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