Technical Program Manager - PMO

EXL•Florida, FL

3d•$115,000 - $150,000•Hybrid

About The Position

We are looking for a high-impact Technical Program Manager to anchor the PMO function across two large-scale enterprise initiatives. This is not a coordination role - it is a leadership position for someone who owns outcomes, drives delivery discipline, and surfaces and resolves blockers before they become escalations. The ideal candidate sits at the intersection of PMO governance and technical delivery - someone with a strong enough technology foundation to engage credibly with engineering, architecture, and platform teams, while bringing the program management rigour to keep complex, cross-functional initiatives on track. A deep understanding of enterprise Customer data ecosystems is essential; these initiatives run across customer data platforms and the person in this role must appreciate how data flows, where it lives, and how technical program decisions interact with that landscape. You will be expected to operate with a high degree of autonomy, translate technical complexity into clear executive narratives, bring structure to ambiguity, and elevate the maturity of program governance and technical delivery practices across the organization.

Requirements

Strong technology foundation
Rigorous program management skills
Deep understanding of enterprise Customer data ecosystems
Appreciation of how data flows, where it lives, and how technical program decisions interact with that landscape

Responsibilities

Own outcomes
Drive delivery discipline
Surface and resolve blockers before they become escalations
Engage credibly with engineering, architecture, and platform teams
Keep complex, cross-functional initiatives on track
Operate with a high degree of autonomy
Translate technical complexity into clear executive narratives
Bring structure to ambiguity
Elevate the maturity of program governance and technical delivery practices across the organization