Technical Program Manager, E2E Portfolio/Strategy Management

Microsoft•,

10h•$102,100 - $261,000•Hybrid

About The Position

The Technical Program Manager, Datacenter Portfolio and Strategy Management for the AMERS region operates at the portfolio level, overseeing datacenter programs from early planning through construction readiness, go-live, and turnover to operations. The role builds and maintains a trusted regional portfolio view across design engineering, procurement, construction, commissioning, networking, capacity, and operations. The position turns evolving milestones, risks, and dependencies into regular, decision-ready reporting; surfaces schedule risks early; and protects critical dates that affect planned cloud and AI capacity. It develops and improves regional templates, standards, reporting, automation, and business rhythms. The role works through influence across partner teams, supports leadership decisions, and applies technical understanding of datacenter systems to improve delivery and execution.

Requirements

Bachelor's degree in Engineering, Business, Construction Management, or Data Analytics/Science, plus 2 or more years of experience in engineering, planning, product or technical program management, execution, or data analysis across large-scale complex organizations in mission-critical spaces; or equivalent experience.
At least 1 year of experience managing cross-functional or cross-team projects related to architecture, engineering, procurement, construction management, networking, building management/monitoring, or equivalent.
Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

Bachelor's degree in Engineering, Business, Construction Management, or Data Analytics/Science, plus 8 or more years of relevant experience across large-scale complex organizations in mission-critical spaces, or equivalent experience.
At least 6 years of experience managing cross-functional or cross-team projects related to architecture, engineering, procurement, construction management, networking, building management/monitoring, or equivalent.
Datacenter construction or comparable complex infrastructure/construction experience and strong program facilitation skills.
Subject matter expertise in engineering, procurement, construction, mechanical and electrical systems, networking, and building automation systems.
Experience with large-scale data sets and analytics tools such as Power BI and Power Apps to derive insights and improve processes.
Comfort working at the executive level in a highly matrixed organization.
Experience driving execution with hyperscale cloud engineering groups.
Technical program management experience covering scope, schedule, budget, quality, people, risk, and communications.
Leadership experience working with large, diverse teams.
Understanding of business and financial objectives and planning accordingly.
Technical excellence in learning and applying successful strategies and implementing improvements to engineering methods and quality practices across a datacenter delivery portfolio.
MBA or equivalent advanced degree.
Experience managing large-scale construction or network infrastructure projects.
Understanding of contract language.
Excellent facilitation and communication skills, including the ability to distill complex, fast-moving data into clear, decision-ready insights.

Responsibilities

Identify opportunities and gaps across datacenter portfolio features, services, and infrastructure areas, using data and tools such as automation and AI to analyze usage, telemetry, and service data.
Collaborate with internal teams and external partners to design and implement integrated solutions and processes for cross-functional programs; coordinate end-to-end schedules, track dependencies, and adjust when projects diverge from goals or timelines.
Define success criteria and performance metrics, ensure telemetry and reporting are in place, and use insights to inform risk mitigation and regional delivery prioritization.
Develop and run portfolio business rhythms and status reporting that provide a trusted view of milestones, risks, and capacity impacts for leaders and partner teams.
Partner with engineering, design, operations, and other stakeholders to implement automated systems, tools, and workflows that improve reliability, reduce manual reporting, and enhance program management practices.
Manage cross-functional initiatives that improve organizational efficiency and decision-making through streamlined business rhythms, tools, and processes.
Apply technical knowledge of mechanical and electrical systems, structures, and networking infrastructure to facilitate engineering problem-solving.
Drive results through key performance indicators and business goals, helping project teams deliver on time, within budget, with high quality, and with zero rework.
Deliver ambiguous projects involving multiple stakeholders, unclear requirements, and incomplete data.
Apply project and program management expertise to differentiate Microsoft datacenter delivery.
Design and implement reporting with business, engineering, finance, operations, and systems teams to provide actionable insights.
Improve or deploy templates, automation, and processes.
Enable partner teams through process improvements and standardization to improve delivery execution.
Embody Microsoft's culture and values.