Infrastructure, Technical Program Manager , GCNA

AmazonArlington, VA
$127,100 - $171,900Onsite

About The Position

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring customers have continuous access to the innovation they rely on. This role is part of the AWS GCNA (Global Connectivity and Network Availability) team, which manages the backbone connecting the global AWS network, controlling internet traffic, and building a complex network for efficient data flow between Data Centers and customers. The position involves working with new and existing technologies to optimize network/systems support for a large-scale enterprise or service provider, playing a key role in driving the stability and sustainability of next-generation IP networks.

Requirements

  • 3+ years of technical infrastructure management experience
  • Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
  • Experience with varying scenarios of infrastructure builds

Nice To Haves

  • Basic understanding of TCP/IP and network protocols.
  • CCNA/JNCIA certified preferred

Responsibilities

  • Driving programs deploying AWS networking infrastructure in AWS Data centers and transit centers, to meet the ever-growing customer demand.
  • Manage multiple competing cross-organizational projects/programs simultaneously on a global scale.
  • Interact with Engineers, Data Center Technicians, Cross team Deployment Managers, Cross team Technical Program Managers and Senior Management.
  • Participate in engineering reviews of network design.
  • Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
  • Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs.
  • Ensure consistency in deployed configurations and track exceptions for follow up.
  • Drive simplification efforts in engineering and project/program management and architectures to unblock innovation.
  • Create predictable process paths for large and/or complex efforts.
  • Evolve routing policy, implement traffic engineering solutions, grow peering footprint, secure the 'front door' from bad actors on the Internet, and architect hardware platforms and network design.
  • Continually improve and automate internet connectivity in areas such as capacity delivery, configuration deployment, impairment detection, and traffic optimization.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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