Technical Program Manager IV

Indeed•Remote,

1d•$155,000 - $323,000

About The Position

The Technical Program Manager manages large, complex, often highly technical programs and plans delivery to meet organizational goals for timing and quality. The role monitors and mitigates risks, coordinates engineering, product, UX, science, and other cross-functional partners, and conducts program reviews with leadership to assess progress, resolve issues, and recommend actions. It defines and drives engineering excellence programs aligned with business and organizational goals, provides status updates to leadership and key partners, and gathers partner feedback to improve strategic processes, quality, and engineering practices. The position drives delivery through engineering and product managers, managing projects directly when needed. It partners with senior stakeholders and other program managers to define and execute roadmaps, assess whether implementation plans meet partner requirements and strategic priorities, and address organizational challenges. The role also mentors project teams and junior program or project managers, promotes cross-functional alignment, and communicates technical and business topics effectively across audiences.

Requirements

At least 14 years of related experience; alternatively, at least 12 years with a bachelor's degree, 8 years with a master's degree, or 5 years with a PhD.
Ability to adapt in fast-paced, ambiguous environments.
Proven experience influencing senior management and managing major cross-functional initiatives.
Experience managing multi-year, highly technical programs, such as infrastructure migrations, platform programs, or re-architecture.
Ability to communicate technical topics to business audiences and business topics to technical teams.
Expertise in product development methodologies, including Scrum and Kanban.
Experience collaborating with engineering teams to deliver high-quality products through the software lifecycle.
Metrics-oriented approach and customer-centric mindset.

Responsibilities

Manage program plans to ensure timely, high-quality completion aligned with organizational goals.
Monitor program risks and mitigate them promptly.
Coordinate with engineering, product, UX, science, and other cross-functional teams to align work and resolve roadblocks.
Conduct program reviews with Engineering, Product, UX, and Science leadership to assess progress, address issues, and develop recommendations.
Define and drive programs focused on engineering excellence and aligned with business and organizational goals.
Provide regular updates to leadership and key partners about program status, challenges, and opportunities.
Gather feedback from cross-functional partners and refine strategic processes for quality and engineering best practices.
Plan and manage large, complex programs, driving delivery through engineering and product managers and managing projects directly when needed.
Manage program teams and collaborate with senior partners and other program managers to define and execute roadmaps.
Conduct risk assessments to ensure implementation plans meet partner requirements and strategic priorities.
Communicate to inform and influence business partners, and network across Indeed to advocate for program success.
Identify organizational problems or opportunities, determine root causes, and partner with appropriate teams to implement timely solutions.
Mentor project teams and junior program/project managers to improve project management skills and address skill gaps.
Foster cross-functional collaboration and alignment for successful program execution.