Technical Program Manager, Unified Communications

Amazon • Vancouver, BC

21d • Onsite

About The Position

As a Technical Program Manager on the Unified Communications team, you will spearhead productivity solutions that empower over 800K Amazon knowledge workers worldwide. Your strategic initiatives will streamline critical business processes by reducing operational overhead, documentation time, and research workflows, enabling Amazonians to focus on high-impact work. You will architect comprehensive adoption programs, establish key business and technical metrics, and orchestrate the implementation of unified communications tools across Amazon's global organization. This role directly influences Amazon's operational efficiency and collaboration capabilities at scale.

Requirements

• 3+ years of technical product or program management experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• 2+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 3+ years of working directly with engineering teams experience

Responsibilities

• Spearhead productivity solutions that empower over 800K Amazon knowledge workers worldwide.
• Streamline critical business processes by reducing operational overhead, documentation time, and research workflows.
• Architect comprehensive adoption programs.
• Establish key business and technical metrics.
• Orchestrate the implementation of unified communications tools across Amazon's global organization.

Benefits

• health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• paid time off
• other resources to improve health and well-being
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed