Technical Program Manager, Systems (R-19560)

Dun & Bradstreet • Jacksonville, FL

9d

About The Position

The Technical Program Manager (Systems), is responsible for leading and governing complex programs that span multiple projects, systems, and business units. This role defines program strategy, drives execution across interdependent initiatives, and ensures measurable improvements to the organization. Oversees end-to-end program delivery while influencing cross-functional stakeholders and driving operational excellence.

Requirements

• Minimum 12 years managing end-to-end project delivery across multiple initiatives.
• Proven experience leading large-scale, cross-functional programs.
• Experience managing programs spanning multiple teams, systems, and geographies.
• Ability to manage complex timelines, dependencies, and resource allocation.
• Program-level coordination across interconnected projects.
• Ability to lead cross-functional teams without direct authority.
• Expertise in program governance, portfolio management, and prioritization.
• Strong experience with tools (Jira, Confluence, ServiceNow, portfolio tools).
• Experience communicating with senior stakeholders.
• Ability to deliver executive-level reporting
• Strong problem-solving and decision-making skills.
• Ability to drive accountability across teams.
• Proficiency in Microsoft Office Suite skills.
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

Responsibilities

• Establish program governance frameworks, success metrics, and KPIs aligned to business outcomes.
• Drive prioritization and sequencing of initiatives across the Corporate Finance Systems portfolio.
• Oversee delivery of multiple interdependent projects within the program portfolio.
• Proactively manage program-level risks, issues, and escalation frameworks.
• Ensure consistent execution using Agile, Hybrid, or Waterfall methodologies as appropriate.
• Provide executive-level reporting, insights, and recommendations.
• Act as a bridge between technical teams and business stakeholders.
• Ensure integrated delivery across platforms and tools Lead forums such as steering committees, program reviews, and governance boards.
• Manage program budgets, forecasts, and resource planning.
• Track and report on program ROI, value realization, and risk reduction outcomes.

Benefits

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior