Technical Program Manager, Software Delivery & Operations
About The Position
The Software Delivery & Operations group designs, develops, and operates the shared platforms, tools, and processes that enable Sonos teams to deliver high-quality software efficiently and securely. We’re seeking an experienced Technical Program Manager to drive initiatives that improve developer experience, software quality, and operational excellence through better systems, smarter processes, and strategic use of AI. This role operates closely with platform engineering, release engineering, and developer productivity initiatives across Sonos software development. It sits at the intersection of software development, platform engineering, and engineering enablement, shaping the systems and workflows that power Sonos product development across cloud, mobile, web, and embedded platforms. It’s ideal for a technically fluent leader who loves creating clarity, structure, and continuous improvement in complex, cross-functional environments.
Requirements
- 3 to 7 years of experience in technical program and project management, engineering operations, or related roles within software or platform-focused environments.
- Familiarity with modern software development practices including Agile methodologies, CI/CD, and DevSecOps.
- Hands-on experience configuring or operating engineering tools such as GitHub and GitHub Actions, Jira and Confluence, Jenkins, or AWS.
- Experience with AI-assisted development using tools such as GitHub Copilot, Claude Code, OpenAI Codex and ChatGPT, Google Gemini, or Cursor.
- Ability to collaborate effectively with engineering and cross-functional stakeholders in technical environments.
- Strong organizational, communication, and problem-solving skills.
- Demonstrated ability to coordinate initiatives, improve processes, or support operational execution within technical teams.
Nice To Haves
- Interest in developer experience, platform engineering, and software delivery operations.
- Understanding of software delivery metrics or operational reporting concepts.
- Familiarity with cloud, mobile, web, or embedded software development environments.
- Desire to grow into broader technical program leadership responsibilities over time.
Responsibilities
- Support planning cadences, status reviews, and cross-functional coordination across engineering and platform teams.
- Help maintain work tracking and reporting systems using tools such as Jira, GitHub, and Confluence.
- Build workflow automations using APIs across systems such as Jira and Confluence, leveraging AI-assisted development tools including Claude Code to accelerate experimentation and operational improvements.
- Assist with dependency management, risk tracking, and execution follow-through across multiple concurrent initiatives.
- Contribute to the evolution of engineering metrics and operational reporting frameworks such as DORA and SPACE.
- Build experience managing increasingly complex technical programs over time.
Benefits
- Medical, Dental, and Vision Insurance
- A 401(k) plan with company matching and immediate vesting
- An Open Time Off policy (OTO)
- 80 hours of sick time upon hire, refreshed annually
- Up to 12 paid holidays per calendar year
- Generous paid leave program for new parents or to care for a family member with a serious health condition
- Short- and long-term disability for your own medical condition
- Company-paid Disability, Life, and AD&D Insurance
- Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
- Mental health benefits to support your holistic well-being
- A generous employee discount program
- Sonos Radio HD - on us!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
