Technical Program Manager, Salesforce

Sand Cherry Associates•Houston, TX

13d•Hybrid

About The Position

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success. We are seeking an experienced Technical Program Manager to support a Salesforce transformation. This role will be responsible for consolidating legacy Salesforce instances to a single enhanced platform while decommissioning tools, portals, and systems used by sales and support teams. The experienced candidate is a hands-on program leader with strong Salesforce implementation experience who can provide leadership support and drive execution to consolidate changes and enhance the platform. The ideal candidate lives in Houston, Texas and can work a hybrid weekly schedule. Several days on-site in office and 1-2 days remote. All qualified candidates MUST be authorized to work in the United States without requiring sponsorship. Please note that we do not work C2C.

Requirements

Minimum of 6 years of program/project management experience in complex, enterprise environments
Proven experience leading or supporting Salesforce implementations or transformations is required
Strong understanding of Salesforce ecosystem, particularly, Service Cloud and Sales Cloud
Ability to work hybrid- onsite in Houston, Texas each week
Demonstrated ability to manage multiple workstreams and stakeholders simultaneously
Excellent communication skills with experience delivering executive-level reporting
Ability to hit the ground running in a fast-paced, in-flight program
Bachelors degree is required, ideally in Business, Communications, Engineering or related fields

Nice To Haves

Experience with Marketing Cloud preferred
Experience working with third-party vendors or consulting partners a plus
Background in large-scale system consolidation or digital transformation initiatives preferred
Highly organized and detail-oriented
Strong problem solver with a proactive mindset
Skilled at navigating ambiguity and driving clarity
Collaborative, with strong relationship-building capabilities
Comfortable operating at both strategic and execution levels

Responsibilities

Lead and support a Salesforce implementation and consolidation
Oversee migration from legacy Salesforce instances to a unified platform
Coordinate decommissioning of legacy portals, tools, and systems
Develop and maintain comprehensive project plans, timelines, and deliverables
Drive workstream management, execution, and cross-functional alignment
Prepare executive-level status reports, dashboards, and communications
Ensure program milestones, risks, and dependencies are actively managed
Partner closely with program leadership to provide immediate operational and strategic support
Collaborate with cross-functional stakeholders including: Development teams (including external vendor partners), Change management teams, Business sponsors and leadership, Frontline sales and customer support users
Act as a liaison between technical and business teams
Support implementation and optimization of Salesforce capabilities
Ensure alignment across Service Cloud, Sales Cloud and Marketing Cloud
Support strategic planning initiatives and roadmap development
Own program documentation including governance materials, reporting, and process documentation
Drive best practices in program management and Salesforce delivery