Technical Program Manager, Product Engineering

CohereSan Francisco, CA
Hybrid

About The Position

Our platform is expanding beyond a single product into a portfolio of new AI-powered product experiences. This is an early-stage, high-visibility program with multiple workstreams in flight. We're looking for an EPM to be the operating backbone of this program. You'll report into our Product Engineering function. This is not a delivery coordination role; it's a program architecture role. You'll build the structure, rhythms, and visibility mechanisms that let multiple product teams and their cross-functional partners execute with clarity.

Requirements

  • 4+ years as an Engineering or Technical Program Manager, with at least some of that time spent at a startup or high-growth company where you built programs rather than inherited them
  • Demonstrated experience running multiple simultaneous workstreams. You can hold a complex picture in your head, spot cascading risks early, and keep several parallel programs moving without losing the thread
  • Strong executive communication: you know how to distil messy, multi-team status into crisp, decision-ready updates for senior leadership, and you know when to escalate versus resolve
  • Fluency with AI/ML product development
  • A builder's instinct: comfortable in ambiguous, low-structure environments where you're creating the process, not following it, and pragmatic enough to ship something imperfect rather than wait for perfect
  • Cross-functional influence without authority: you've worked in roles where you had to align Finance, GTM, and engineering leads who all had different priorities, and you know how to move people without a mandate
  • Experience working with or alongside technical leads: you can have a credible conversation about technical dependencies and constraints without needing things translated.

Nice To Haves

  • Building OKR or roadmapping systems from scratch in a scaling org
  • Prior work inside an AI or LLM product company.

Responsibilities

  • Own end-to-end release coordination for North, including managing release trains, defining cadences, and ensuring smooth execution across engineering and product teams
  • Drive cherry pick and hotfix approval workflows, triaging urgency, aligning stakeholders, and shepherding changes through to deployment with appropriate guardrails
  • Author and manage customer-facing release communications, translating technical changes into clear, accurate updates for enterprise customers and internal stakeholders
  • Establish and scale release processes that allow North's teams to ship faster and with greater confidence as our platform grows
  • Map cross-team dependencies and risks across the release pipeline, surfacing blockers early and coordinating resolution across engineering, product, and customer success
  • Partner directly with North Leadership and Members of Technical Staff on efforts to improve release quality, velocity, and operational rigor
  • Manage project tracking tools (Linear, GitHub workflows) and facilitate release planning sessions across cross-functional teams
  • Respond quickly to program-level changes: clarifying scope, adjusting timelines, and marshalling the right resources when customer or market priorities shift.

Benefits

  • An open and inclusive culture and work environment
  • Work closely with a team on the cutting edge of AI research
  • Weekly lunch stipend, in-office lunches & snacks
  • Full health and dental benefits, including a separate budget to take care of your mental health
  • 100% Parental Leave top-up for up to 6 months
  • Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
  • Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
  • 6 weeks of vacation (30 working days!)
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