Technical Program Manager - Marketplace Integrations
About The Position
Rithum is an AI‑first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create repeatable patterns that benefit others. AI proficiency is a core capability, reinforced through clear standards, tooling, and ongoing support. At Rithum, you contribute to advancing our AI‑first ways of working. As a Technical Program Manager, you play a pivotal role in steering the strategic direction and oversight of electronic data interchange (EDI) systems and API integrations within the organization. In this role, you serve as the project lead, fostering collaboration across various functional teams to enhance business processes, improve data accuracy, onboard new clients, and strengthen communications with partners and clients.
Requirements
- 3+ years client-facing technical project management experience at a B2B SaaS company
- Demonstrates comprehensive expertise in API standards and protocols, along with practical experience in API integrations.
- Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation
- Experience as an IT Project Manager - capable of leading technical teams from a strategic business standpoint.
- Ability to foster strong relationships with trading partners, vendors, and internal teams, and communicate effectively with various stakeholders to ensure alignment and project execution.
- Ability to work in fast-paced environments and manage multiple projects simultaneously.
Nice To Haves
- Bachelor’s degree with 5+ years' experience in program management, preferably in the ERP, EDI, CRM or eCommerce space.
- Master’s degree is a plus.
Responsibilities
- Provide project oversight and strategic direction of electronic data interchange systems and API integrations.
- Act as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients.
- Consults with internal teams and clients in the analysis of technical integration requirements (EDI and API).
- Organizes, analyzes, & controls the activities of the engineering and implementation teams.
- Tracks & reports development/onboarding status and communicates with teams and clients.
- Oversee documentation processes for product changes and updates.
- Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.
Benefits
- Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance 2x salary
- Access to the Calm app and the Employee Assistance Program
- $65/month Remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
