Technical Program Manager II - FD&E
About The Position
The Technical Program Manager II will drive the evolution of Microsoft Finance Data & Experiences’ Finance Data platform, which supports downstream solutions and standardized, scalable data consumption across Microsoft Finance organizations. The role works across Finance, Sales, Marketing, Business Operations, Product Engineering, and other teams to deliver business solutions and improve how Microsoft measures, monitors, and optimizes its global business. The position involves analyzing customer, stakeholder, and business needs; defining program goals and technical solutions; coordinating cross-functional development and delivery; and monitoring solution performance. The role uses data, telemetry, AI, and automation to identify opportunities, improve execution, and support continuous improvement while maintaining quality, security, privacy, accessibility, safety, and Responsible AI requirements.
Requirements
- Bachelor's degree and 2+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
- At least 1 year of experience managing cross-functional and/or cross-team projects.
Nice To Haves
- Bachelor's degree and 5+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
- At least 4 years of experience managing cross-functional and/or cross-team projects.
- At least 1 year of experience reading and/or writing code, such as for sample documentation or product demos.
- Understanding of concepts and operations.
Responsibilities
- Identify opportunities and gaps across products, services, systems, and infrastructure using customer and stakeholder feedback, telemetry, and AI.
- Develop problem statements and solution hypotheses, identify dependencies and root causes, and align solutions with customer needs and Microsoft strategy.
- Build business cases, assess feasibility, and support transformation initiatives.
- Define program goals, priorities, deliverables, risks, and mitigations across multiple functional areas.
- Partner with Engineering, Design, Security, and other teams to shape technical solutions and architecture.
- Define success criteria, OKRs, KPIs, telemetry requirements, and return on investment.
- Orchestrate cross-functional teams and partners to deliver programs and integrated solutions.
- Manage schedules, dependencies, risks, tradeoffs, and stakeholder alignment, using AI and automation to improve execution.
- Drive roadmaps, release plans, testing, and delivery while ensuring quality, security, privacy, accessibility, safety, and Responsible AI requirements.
- Monitor performance using usage, quality, cost, customer and stakeholder feedback, and other KPIs.
- Use telemetry, AI, experimentation, and customer insights to identify opportunities and drive continuous improvement.
- Improve operational reliability, supportability, and live-site processes.
- Serve as a technical advisor in customer and stakeholder engagements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
