Technical Program Manager II

Akamai • Ottawa, ON

2d • CA$92,900 - CA$167,100 • Hybrid

About The Position

Join our Cloud Technology PMO team. Our team leads critical product initiatives across the division from concept to market. You will align product, engineering, and business teams to exceed customer expectations and execute programs with high organizational visibility. Program Managers are key contributors to Akamai's success. You will be responsible to lead projects, enhance performance, and increase customer satisfaction. You will serve as a key contributor to Akamai's success leading cross-functional teams, optimizing processes, and driving customer satisfaction.

Requirements

• 7+ years of relevant technical program management experience, paired with a Bachelor's degree or equivalent foundational experience.
• Possess in depth understanding of the software development life cycle (SDLC) and experience working closely within technical engineering teams.
• Be familiar with core Internet technologies and protocols, such as DNS, HTTP, and TCP/IP.
• Be proficient with project management tools, specifically Jira, Confluence, smart sheets, Aha.
• Have excellent interpersonal and organizational skills, with a proven ability to analyze complex workloads and translate technical issues for senior stakeholders of varying technical backgrounds.

Responsibilities

• Driving diverse, cross-functional teams (including Engineering, Product Management, Architecture, Operations and other business stakeholders) to deliver on the product roadmap.
• Being proactive to identify, manage, and mitigate risks while developing robust contingency plans to keep programs on track.
• Maintaining and communicate the backlog of work to key stakeholders, providing strategic guidance on priorities based on evolving business needs.
• Maintaining, iterate, and execute a roadmap of committed work through the current calendar year.
• Delivering clear, structured program status updates and expectation changes to senior leadership using standardized communication frameworks.

Benefits

• healthcare
• RRSP
• company holidays
• vacation (in the form of PTO)
• sick time
• family friendly benefits
• employee assistance program
• focus on mental and financial wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level