Technical Program Manager - Cyber Defense, Metrics and Business Intelligence

Nscale•Houston, NY

7d•Hybrid

About The Position

Nscale is seeking a Technical Program Manager - Cyber Defense, Metrics and Business Intelligence to assist the Cyber Defense organization in transforming fast-paced security work into well-defined programs, measurable outcomes, and executive-level reports. This role operates at the nexus of Incident Response, Pen Testing, Enterprise Security, Cyber Defense, GRC, and executive stakeholders. It requires a blend of strong Technical Program Management execution and Business Intelligence Engineering skills, including data modeling, metrics design, dashboarding, risk analysis, and source-of-truth management. The goal is to enable Nscale's security to scale through effective mechanisms rather than excessive meetings. By structuring ambiguous programs, identifying blockers early, and ensuring security work is evidence-based and quantifiable, this role will enhance deployment readiness, customer trust, compliance, operational resilience, and risk reduction.

Requirements

6+ years in technical program management, security program management, business intelligence engineering, data analytics, security operations, or related roles
Experience working directly with security, IT, infrastructure, cloud, identity, cyber defense, GRC, or engineering teams during or adjacent to incident response activities.
Strong BI skills including data modeling, metrics definition, dashboard design, and data quality management
Proven ability to manage complex cross-functional programs with ambiguous requirements and multiple stakeholders
Ability to translate technical security detail into clear executive-level reporting
Strong written communication, issue framing, decision tracking, and stakeholder management skills
Practical understanding of security concepts such as identity, endpoint security, vulnerability management, incident response, access control, logging, compliance, and risk management
Ability to build lightweight mechanisms that improve execution without creating unnecessary process drag

Nice To Haves

Experience in a high-growth technology, cloud, infrastructure, AI, regulated, or customer-trust-sensitive environment is preferred
Experience with security dashboards, control-health reporting, risk registers, audit evidence views, operational scorecards, data pipelines, workflow automation, ticketing data, asset data, security telemetry, or compliance evidence is a plus

Responsibilities

Lead security program delivery across cyber defense, incident response, internal and 3rd party security testing, detection, and compliance-linked initiatives.
Bring structure to ambiguous, fast-moving security programs with clear owners, milestones, blockers, and decision points.
Track dependencies, delivery status, and remediation progress across multiple stakeholders and workstreams.
Escalate issues early and help teams drive action through to completion.
Define security metrics covering delivery, coverage, risk reduction, control health, exceptions, and evidence quality.
Build executive-ready reporting views that translate technical security work into clear business impact.
Create dashboards that show what is covered, what is blocked, what is overdue, and what risk remains.
Model security program data across assets, users, devices, applications, findings, controls, owners, exceptions, tickets, evidence, and remediation status.
Establish a weekly operating rhythm for program reviews, blocker escalation, roadmap tracking, and leadership reporting.
Maintain decision logs, action tracking, and follow-through across cross-functional security initiatives.
Develop intake and prioritization mechanisms that clarify what to do now, what to defer, and what risk is being accepted.
Improve execution with lightweight mechanisms that reduce process drag while increasing accountability.
Coordinate across security, IT, engineering, compliance, and operations teams to keep programs aligned and moving.
Identify the most important data sources for reliable security reporting and document gaps, owners, and cleanup actions.
Support evidence and audit readiness by ensuring key decisions, control outcomes, and remediation work are traceable.
Deliver reporting improvements that reduce manual status gathering and give leadership a clearer view of risk and progress.