Technical Program Manager, Aviation Delivery

Viasat, Inc.•Carlsbad, CA

About The Position

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. This Technical Program Manager will be responsible for the end-to-end delivery of software delivery requests from Commercial and Business Aviation customers from inception through Entry Into Service, including requirements gathering, planning, development and delivery. You will have experience working with a variety of engineering teams (system architects, software, integration, and test), handling schedule and performance risk, meeting commitments and anticipating and mitigating problems. In addition, you will be developing stakeholder relationships and working effectively with various functional areas within the company. You will be leading, directing, and motivating cross-discipline teams across multiple organizations and geographic sites. The Program Manager will build effective relationships with business, engineering development teams, product management teams and project stakeholders to help facilitate the execution of software delivery projects / programs and to improve end to end operational efficiency of engineering domains. This is a one-to-many role responsible for consistent, predictable delivery waves across the global account base. The Program Manager must have a foundational knowledge of theories, practices and procedures related to Program/Project management. The PM must be able to apply knowledge and skills to complete their assigned work autonomously with minimal direction. The ideal candidate has a background in Program/Project management, systems engineering or software development, Scrum/Agile and a mindset centered around critical thinking.

Requirements

Undergraduate degree or equivalent experience in Engineering
5-10 years of experience in Project Management focused on software development
4+ years experience as a software or systems engineer on product development projects
Demonstrated ability to monitor, lead and report project level milestones, risks, issues, and decisions
Extensive problem-solving skills, and ability to drive resolutions to closure
Demonstrated ability understanding sophisticated systems at a system architectural level
Ability to lead project communications internally to teams/partners/leadership and externally to customers
Understanding and experience with project management methodologies and standard processes
Experience working within Agile Development Frameworks
Experience handling project scope and deliverables, including change control methodologies

Nice To Haves

Experience with commercial or business aviation industry preferred
Experience with scaled Agile implementation preferred
Strong communication skills (written and verbal) and intrapersonal skills; ability to interact with all levels in the organization
Strong organizational skills to handle multiple projects concurrently, for multiple customers
US citizenship or permanent residency preferred.

Responsibilities

Build and maintain software product delivery plans that span all aviation accounts and timelines
Host stakeholder planning and review meetings for all aviation account’s delivery items
Work with Product Management to develop cross-domain delivery item prioritization
Manage and maintain delivery requirements across intake and development tools (e.g., JIRA, Monday.com)
Ensure requirements are normalized, validated and clear with Business, Product, Engineering, and partners
Work with Engineering, Operations, and Partner teams to track and regularly report on delivery progress, risks, dependencies, and success metrics for all delivery items to drive cross-team alignment and accountability
Proactively identify risks, dependencies, delays, and blockers - driving mitigation plans and escalate effectively when needed
Capture lessons learned from each delivery wave and implement continuous improvement

Benefits

range of medical, financial, and/or other benefits, dependent on the position offered
comprehensive benefit offerings that are focused on your holistic health and wellness

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