Technical Program Manager, AI Tooling
About The Position
Figma is looking for an experienced Technical Program Manager to build and run the program operating system for Figma's growing Internal AI Tooling portfolio. This role reports into the CIO PMO and is embedded within the team driving this work. The Technical Program Manager will partner closely with Product and Engineering leaders to translate an emerging roadmap into coordinated, secure, and scalable capabilities used across Figma. This involves bringing together Engineering, Security, Legal, Procurement, Data Engineering, Business Systems, IT, Enablement, and business teams. The role focuses on creating clarity by establishing lightweight planning and governance, aligning teams around shared milestones and decisions, and ensuring initiatives move from intake through release and operational handoff with clear ownership and measurable outcomes. The ideal candidate can bring structure to an ambiguous, fast-moving environment without introducing unnecessary process, and can lead complex work through influence rather than direct authority. This is a full-time role that can be held from one of Figma's US hubs or remotely in the United States.
Requirements
- 5+ years of technical program management, or technical delivery experience in a cloud, SaaS, enterprise-technology, or internal-tools environment
- Demonstrated experience leading complex programs across Product, Engineering, Security, Legal, Data, Business Systems, Operations, and business stakeholders
- A track record of translating product roadmaps into integrated plans, milestones, dependencies, decision points, release schedules, and measurable outcomes while maintaining clear ownership boundaries between Product, Program, and Engineering
- Technical fluency with enterprise systems, APIs, integrations, data flows, platform dependencies, identity and access, and software-delivery lifecycles. You do not need to be an engineer, but you should be able to engage credibly in technical planning and tradeoff conversations
- Excellent written and verbal communication, facilitation, and influencing skills, with the ability to establish lightweight governance, present concise decisions and risks, and create accountability without relying on direct authority
Nice To Haves
- Direct experience delivering internal AI tooling, platform, or product programs in a rapidly evolving technology environment
- Experience with responsible AI, model governance, security, privacy, compliance, or AI risk-management frameworks
- Familiarity with enterprise SaaS, middleware, low-code or no-code automation, identity platforms, data platforms, vendor evaluation, or procurement processes
- Experience with change management, enablement, enterprise adoption, Product Operations, or establishing a new program-management practice in an emerging organization
Responsibilities
- Translate the Product Manager's roadmap and prioritized outcomes into integrated program plans, milestones, release schedules, decision points, and clear ownership
- Manage execution of the Internal AI Tooling roadmap across technical teams and business stakeholders
- Operationalize a transparent intake and routing process so requests have a defined problem, expected business outcome, delivery path, risk profile, and accountable owner before work begins
- Establish and facilitate lightweight planning and execution cadences, including program reviews, dependency reviews, decision forums, release-readiness reviews, and stakeholder updates
- Maintain an integrated view of dependencies, risks, issues, assumptions, and decisions, driving timely resolution or escalation when work is blocked
- Coordinate security reviews, legal and procurement milestones, data dependencies, vendor commitments, and business-system integrations so these workstreams are engaged at the appropriate stage of delivery
- Ensure releases have appropriate acceptance criteria, operational ownership, support processes, runbooks, escalation paths, and feedback loops before handoff
- Partner with Product and stakeholders to define measurable outcomes and provide clear reporting on delivery health, adoption readiness, operational performance, and realized impact
Benefits
- health, dental, and vision coverage
- retirement benefits with company contributions
- parental leave and reproductive or family planning support
- mental health and wellness benefits
- paid time off
- paid sick leave
- holidays
- other leave benefits in compliance with applicable federal, state, and local laws
- employer-provided paid flexible PTO
- company recharge days
- cell phone and home internet reimbursements
- lifestyle spending accounts
- sales incentive compensation for most sales roles
- annual bonus plan for eligible non-sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
