Technical Program Manager, AI & Automation

DoorDash USA • Chicago, NY

1d

About The Position

We’re seeking a Technical Program Manager to lead AI-enabled automation initiatives that improve efficiency across our Enterprise Sales organization. You will report into the Director of Enterprise Insights & Analytics on our Insights & Analytics team within the Enterprise organization. This role will focus on identifying high-impact workflow opportunities, developing automation solutions, and scaling tools that reduce manual work across Enterprise teams. You will work closely with Account Management, Strategy & Operations, Product, Engineering, and Data teams to translate business needs into technical builds and ensure successful adoption. This is a cross-functional role for someone with strong technical fluency, program leadership experience, and the ability to translate ambiguous problems into scalable solutions.

Requirements

• You have 6+ years of experience in technical program management, analytics, strategy, consulting, or a similar role.
• You are proficient in SQL and Python and understand data foundations including pipelines, ETL processes, and system dependencies.
• You are technically fluent working with APIs, automation platforms, or internal tooling.
• You have experience deploying AI-enabled tools, automation workflows, or internal data products.
• You are a strong cross-functional collaborator who can align technical and non-technical stakeholders and communicate complex ideas clearly.

Responsibilities

• Lead AI & Automation Programs: Identify manual workflows and deploy AI-enabled solutions that improve Enterprise sales efficiency.
• Translate Business Needs into Technical Solutions: Partner with stakeholders to map workflows and translate requirements into scalable automation and data solutions.
• Own Initiatives End-to-End: Lead programs from discovery through pilot and scale, coordinating cross-functional execution and measuring operational impact.
• Collaborate Across Product, Engineering, and Data: Work with technical teams to integrate automation, analytics, and AI capabilities into Enterprise workflows.
• Drive Enablement & Adoption: Embed solutions into day-to-day workflows through enablement, training, and structured pilots.

Benefits

• a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• a mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees