Technical Program Manager, Adobe Experience Cloud
About The Position
Are you a strategic Technical Program Manager who can bridge business goals, client expectations, and complex technology delivery? Do you thrive in fast-moving environments where you're leading cross-functional teams, influencing executive stakeholders, and driving large-scale digital transformation initiatives? At Merkle, we're seeking a Technical Program Manager, Adobe Experience Cloud to lead enterprise Adobe transformation programs for some of the world's most recognizable brands. In this role, you'll serve as the connective tissue between clients, architects, engineers, product teams, and executive leadership, ensuring complex programs are delivered successfully and generate measurable business value.
Requirements
- 5+ years of Program Management, Technical Program Management, Digital Transformation, Consulting, or Technology Delivery experience
- Experience leading large, complex enterprise programs with multiple workstreams and stakeholders
- Proven success managing budgets, timelines, risks, and delivery outcomes
- Experience working directly with clients and executive stakeholders
- Strong understanding of Agile delivery methodologies and program governance
- Ability to translate business objectives into technical execution plans
- Outstanding communication, facilitation, and stakeholder management skills
Nice To Haves
- Experience with Adobe Experience Cloud solutions
- Background in digital transformation, customer experience, marketing technology, or enterprise platforms
- Consulting, systems integration, professional services, or agency experience
- PMP, PRINCE2, SAFe, or similar certifications
- Knowledge of customer data platforms, CMS, DAM, analytics, identity resolution, and journey orchestration
Responsibilities
- Lead large-scale Adobe Experience Cloud programs from discovery through delivery and adoption
- Develop program roadmaps, governance models, delivery plans, and success metrics
- Manage timelines, budgets, risks, dependencies, and stakeholder expectations
- Drive alignment across business, marketing, product, data, engineering, and executive teams
- Serve as a trusted advisor to senior client stakeholders and executive sponsors
- Facilitate strategic planning sessions, steering committees, and executive reviews
- Translate business objectives into actionable delivery and implementation plans
- Clearly communicate progress, risks, opportunities, and recommendations
- Coordinate multiple workstreams across architecture, engineering, data, analytics, and customer experience teams
- Partner closely with Solution Architects and Engineers to ensure successful delivery
- Remove roadblocks, manage dependencies, and drive execution across distributed teams
- Balance business priorities, technical constraints, and program objectives
- Lead programs involving: Adobe Experience Platform (AEP), Real-Time CDP, Adobe Journey Optimizer (AJO), Adobe Experience Manager (AEM), Customer Journey Analytics (CJA), Identity, personalization, and AI-driven customer experiences
- Help clients modernize their marketing, content, data, and customer experience ecosystems
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
