Technical Program Management

Experian • Costa Mesa, CA

1d • Hybrid

About The Position

The Technical Project Manager drives projects that deliver rich decisioning, analytical, fraud detection, and identity solutions. This is an opportunity to join a group of accomplished project managers who create solutions for the top financial institutions in North America. As the Project Manager, you will help implement high impact software solutions for North America's Financial Services and Data (FSD) Delivery organization. You will guide the planning and coordination of the daily activities with partners across the organization. Not only will you require a deep product knowledge of North America FSD's products, but you will provide professional client consulting. Our clients range on a wide scale of technical proficiencies. Speaking to our client's technical level is a necessary skill. The project implementation requires managing subject matter experts and priorities. You will report to the Senior Manager, Process Improvement. You will work as a remote employee, or hybrid based on proximity to an Experian office. Perform as technical project manager on small to large client project implementations that can exceed twelve months in duration or having budget (revenue) impact on the department This role as a delivery expert will lead a project team (across multiple organizations) to oversee the success of our client implementation. Manage work with multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies using Agile methodology Provide task assignments, work direction and guidance to the project team to achieve quality results. Lead tech-enabled projects and manage daily operations of department, including analyzing workflow, establishing priorities, developing standards and setting deadlines. Be a bridge between delivery, engineering, product and Sales recommending insightful solutions. You will work with clients and representing Experian in client meetings by performing executive status reporting readouts on change management, current state assessments, future state roadmaps, implementation strategy. Move fluidly from the big picture to details. Help the delivery and engineering teams to deliver complex and strategic phases. Resolve communication challenges. Develop relationships with partners at all levels. Build trust across the organization. Build artifacts and templates, participate on process improvement projects and develop best practices.

Requirements

• Bachelor's degree with 4+ years functional experience, and 3+ years supervisory experience.
• Experience as a Project Manager
• Experience leading large-scale technology modernization projects, using Agile methodologies, cloud platforms, and understanding of architecture-level solutions, with the ability to recommend technical alternatives.
• Experience guiding end-to-end program delivery across the SDLC, managing projects and priorities using project management tools (MS Project, Jira, Confluence) and advanced execution discipline.
• Experience partnering across the business and advising partners (including Financial Institutions), facilitating executive reporting and steering committees, and aligning diverse teams.

Nice To Haves

• PMP certification

Responsibilities

• Perform as technical project manager on small to large client project implementations that can exceed twelve months in duration or having budget (revenue) impact on the department
• Lead a project team (across multiple organizations) to oversee the success of our client implementation.
• Manage work with multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies using Agile methodology
• Provide task assignments, work direction and guidance to the project team to achieve quality results.
• Lead tech-enabled projects and manage daily operations of department, including analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Be a bridge between delivery, engineering, product and Sales recommending insightful solutions.
• Work with clients and representing Experian in client meetings by performing executive status reporting readouts on change management, current state assessments, future state roadmaps, implementation strategy.
• Move fluidly from the big picture to details.
• Help the delivery and engineering teams to deliver complex and strategic phases.
• Resolve communication challenges.
• Develop relationships with partners at all levels.
• Build trust across the organization.
• Build artifacts and templates, participate on process improvement projects and develop best practices.

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level