Technical Professional Services - Sr Professional I

Fiserv•Remote, Texas, TX

About The Position

As a Technical Professional Services - Sr Professional I, you will design and support online and mobile payment solution architectures for financial institution clients. You will work with client business and technology teams, product partners, architects and implementation teams to translate requirements into secure, scalable integration designs. Your work helps clients implement digital financial services with clear technical guidance and reliable delivery.

Requirements

5+ years of experience in client implementations, technical design or solution delivery for financial technology, digital banking, payments or related platforms.
5+ years of experience translating business requirements into technical solution designs, integration documentation and implementation guidance.
Experience designing integrations using web services, APIs or similar integration methods.
Experience communicating technical concepts, solution options and implementation impacts to client and internal stakeholders.
Experience creating technical documentation such as architecture diagrams, data flows, process flows or use cases.
Bachelor’s Degree or higher in Computer Science, Software Engineering, Information Systems or a related field, or equivalent combination of education, related experience and/or military experience.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Experience with online banking, mobile banking, person-to-person payments, account opening, account funding or account aggregation solutions.
Experience with Software as a Service (SaaS) platforms or hosted application delivery models.
Experience with Security Assertion Markup Language (SAML), Extensible Markup Language (XML), Extensible Stylesheet Language Transformations (XSLT) or Simple Object Access Protocol (SOAP).
Experience with Unified Modeling Language (UML) diagrams or enterprise architecture modeling practices.

Responsibilities

Design online and mobile payment integration architectures using web services, application programming interfaces (APIs), and client-specific requirements.
Partner with clients and internal teams to document technical requirements, solution options, use cases and implementation considerations.
Create architecture artifacts, including sequence diagrams, entity relationship diagrams, class diagrams, process flows, data flows and technical design documentation.
Review solution designs with architects, developers and project teams to address security, performance, component reuse and system life cycle considerations.
Explain solution architecture, product capabilities and implementation approaches to client business and technology stakeholders.
Research integration patterns, evaluate technical options and develop prototypes to support solution decisions.
Support troubleshooting for complex technical issues across implementation, integration and production support activities.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.