Technical Product Support (TPS) Engineer 1

Applied Materials•Santa Clara, CA

19h•Hybrid

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Requirements

Demonstrates conceptual knowledge of theories, practices and procedures within a discipline
Applies general knowledge of business developed through education or past experience
No supervisory responsibilities; accountable for developing technical contribution
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments
Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines
Exchanges straightforward information, asks questions and checks for understanding
New College Grad
Travel: Yes, 25% of the Time

Responsibilities

Provides technical support for engineering systems in applications or reliability labs
Acts as intermediary between customer and factory by providing documentation and technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Monitors system performance including Uptime, MTBF, MTBI, Availability and system parameters.
Communicates/forwards CENs, BKMs, Safety Notices, procedures and manuals.