Eng 1, Technl Prodt Sales Suppt

Comcast • Harrisburg, PA

36d • Onsite

About The Position

Responsible for technical sales support on Small Business opportunities to achieve target budget for the sales professionals with which they are aligned. Applies foundational communication, problem-solving, and execution skills to support customer engagements and deliver high-quality outcomes. Act as the technical expert during the presales process and provide experienced support to the customer's technical team to bridge their need with Comcast services and products. Works as a collaborative member of the sales team to market and sell the Company's voice product lines including Comcast Advanced Voice, Managed Network, Hospitality, Security and BCI services as a bundle or standalone offer.

Requirements

• 0-2 Years Relevant Work Experience
• Bachelor's Degree (Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.)

Nice To Haves

• SD-WAN
• Managed Security
• Unified Communications
• Hosted Voice
• Cisco WebEx
• MS Teams
• SIP Trunking
• IP Phones
• Fiber
• Coax
• Ethernet
• Switching
• Routing
• Routing Protocols
• IP Addressing
• Firewalls
• Unified Threat Management
• PRI
• SIP
• Managed/Professional Services
• High Availability
• Cellular Backup
• MS Office Suite including Visio

Responsibilities

• Analyze customer requirements and needs to understand how Comcast products and services can be applied to meet the needs of the customer.
• Translate technical design requirements and create and deliver sales presentations that demonstrate technical knowledge of Comcast products and services.
• Attend customer appointments in-person or via video call.
• Prepare proposals that include cost effective solutions for customers while solving potential configuration challenges.
• Recommend appropriate product bundles with accurate pricing promotional discounts for multi-product orders.
• Set appropriate expectations and follow up with the customer on project timeline and completion.
• Drive sales closure to shorten the sales cycle and ensure goals and objectives are achieved.
• Train and coach sales professionals to understand and successfully sell advanced voice solutions.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• Comcast offers an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level