Technical Product Owner

ManulifeWaterloo, ON
CA$86,100 - CA$136,100Hybrid

About The Position

Are you passionate about delivering innovative technology solutions that create meaningful business impact? We are looking for a Technical Product Owner with a strong background in Wealth Management and Business Systems Analysis to join our Canada Wealth Technology team. In this role, you'll lead the delivery of high-impact technology initiatives, working closely with business partners, developers, architects, and vendors to translate business needs into scalable solutions. You will own the squad backlog, drive Agile delivery, and ensure technology investments align with business objectives and client outcomes.

Requirements

  • 5+ years of experience in Technology Delivery, Product Ownership, Business Systems Analysis, or related roles.
  • Strong understanding of the Canadian Wealth Management industry, including business processes, products, and regulatory considerations.
  • Proven experience gathering and documenting business and system requirements.
  • Demonstrated ability to bridge business and technology teams and influence stakeholders without direct authority.
  • Hands-on experience working within Agile environments, including backlog management, sprint planning, and user story development.
  • Strong analytical, problem-solving, and communication skills.
  • Experience with Jira, Confluence, and modern delivery tools.
  • Experience leveraging AI tools such as Copilot or ChatGPT to enhance productivity and delivery effectiveness.

Nice To Haves

  • Exposure to cloud technologies, APIs, integrations, and digital platforms is an asset.
  • Knowledge of SAML authentication, identity management, and application session integration.
  • Knowledge of data privacy, governance, or compliance frameworks relevant to our industry.
  • Knowledge of CI/CD, DevSecOps, and system architecture concepts
  • Experience with workflow automation and integration tools (e.g., Power Automate).
  • Understanding of API concepts, documentation and testing tools.
  • SAFe or Agile certifications (e.g., SAFe RTE, SAFe Agilist, Scrum Master) are considered an asset

Responsibilities

  • Partner with business stakeholders to understand priorities, define requirements, and translate them into actionable user stories and acceptance criteria.
  • Own and prioritize the product backlog, ensuring alignment with business and technology goals.
  • Leverage your Business Systems Analyst experience to analyze processes, identify opportunities, and recommend innovative solutions.
  • Collaborate with cross-functional teams to deliver high-quality technology solutions within Agile frameworks.
  • Manage risks, dependencies, and delivery challenges while maintaining strong stakeholder communication.
  • Review business and technical requirements, solution designs, test strategies, and implementation plans to ensure successful delivery.
  • Support production releases, incident management, and continuous improvement initiatives.
  • Utilize modern tools, including AI-enabled technologies, to improve efficiency and delivery outcomes.

Benefits

  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
  • generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
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