Technical Product Owner

Riva International, Inc.

About The Position

Riva is seeking a dynamic and detail-oriented Technical Product Owner to join their team. This role is critical for guiding all stages of software development, from user story creation to sprint planning and product backlog prioritization. The Technical Product Owner will be responsible for understanding business and end-user needs, setting expectations with stakeholders, and ensuring the delivery of high-quality features and functionalities. The position involves leading cross-functional teams in discovery, planning, development, and launch, ensuring the delivery of high-quality, impactful solutions. The role requires ownership of the development lifecycle, leveraging data insights, feedback, and operational metrics to refine and optimize the product. Additionally, the Technical Product Owner will manage technical and AI-driven projects, champion ethical and regulatory compliance, foster innovation, and serve as a key liaison between stakeholders, developers, and customers.

Requirements

Bachelor's degree or higher.
Experience as an agile Product Owner/Manager.
Experience with B2B SaaS products.
Experience with AI/ML models and APIs.
Experience with admin-level access to Outlook, Microsoft 365 apps and add-ins in the Microsoft ecosystem.
Experience using systems like Figma to create clickable prototypes and basic working knowledge of HTML/CSS/Javascript.
Ability to understand technical challenges and make educated trade-offs with your team.
Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
Strong business mindset to analyze data points to assess an opportunity, make prioritization recommendations, and craft a well thought out strategy and execution plan.
Can speak intelligently and build credibility with designers, cross functional leadership, and engineers while always striving to learn or understand their domain.
A self-starter attitude with proven ability to define an idea or goal and drive to completion no matter the obstacle.
Strong active listening, collaboration, and trust building skills.

Nice To Haves

Product owner certifications (e.g. Certified Scrum Product Owner, SAFe Product Owner Certification) a plus.

Responsibilities

Act as the voice of the customer, aligning product vision with business objectives and stakeholder needs.
Develop and maintain product roadmaps, ensuring alignment with organizational goals and priorities.
Work closely with stakeholders to understand business needs, identify product opportunities, and prioritize features.
Set expectations for the delivery of new capabilities, features, and functionalities.
Effectively communicate product goals, updates, and timelines across cross-functional teams.
Create, prioritize, and maintain the product backlog, ensuring it reflects current priorities and business value.
Collaborate with stakeholders to define user stories and acceptance criteria.
Regularly review and refine backlog items based on feedback, operational metrics, and evolving needs.
Guide all stages of software development, from discovery and sprint planning to launch.
Work with development teams to create detailed acceptance criteria and definitions of “done.”
Participate in sprint reviews, ensuring product increments meet quality and business standards.
Leverage foundational AI knowledge to guide the development of AI-driven features.
Collaborate with technical teams to ensure ethical and compliant AI implementation.
Understand and communicate the value of AI advancements to stakeholders.
Create and maintain comprehensive documentation for product features, user stories, and release schedules.
Publish technical documents to knowledge bases and relevant platforms for stakeholder and end-user access.
Collaborate with testing teams to develop test cases, feature tests, and regression tests.
Work with support teams to identify, replicate, and resolve bugs, ensuring a high-quality user experience.
Analyze user feedback, operational metrics, and other data to identify and prioritize product improvements.
Communicate insights and recommendations to stakeholders and development teams.
Identify gaps or inefficiencies in product workflows and develop or enhance processes to address them.
Champion continuous improvement within product and development teams.
Serve as a bridge between business and technical teams, ensuring mutual understanding of goals and challenges.
Understand and support technical requirements, including AI/ML lifecycle needs and deployment processes.
Motivate teams with a clear vision and passion for the product.
Act as an advocate for the product, building strong relationships across the organization.
Stay updated on industry trends, especially advancements in AI, to ensure the product remains competitive.
Continuously improve knowledge of domain-specific applications and emerging technologies.