Technical Product Owner, Web & Digital Platforms

Mdvip•Boca Raton, FL

1d•Remote

About The Position

MDVIP is seeking a Technical Product Owner to lead the end-to-end delivery of key digital initiatives for their website and online enrollment experience. The primary goal is to enhance user experience, accelerate organic growth, and drive conversions. This role also involves owning the technical backlog for ongoing operational support, ensuring the reliability, scalability, and security of the web platform. The Technical Product Owner will collaborate cross-functionally with engineering, design, QA, DevOps, and business stakeholders to define requirements, manage the backlog, facilitate Scrum ceremonies, and ensure the successful, on-time delivery of digital solutions. The ideal candidate is accountable for delivering high-value outcomes, balancing urgency with discipline.

Requirements

Experience as a Product Owner, Product Manager, or similar role on a technical/website product team.
Comfortable reading and discussing technical concepts (APIs, data structures, system architecture) with engineers, even without a hands-on coding background.
Strong written communication skills with the ability to clarify business needs and convert them into well-defined technical backlog.
Skilled at prioritization; can say no gracefully and explain the "why" behind sequencing decisions.
Data-informed decision-maker who ties backlog priorities back to measurable outcomes.
Collaborative leader, building trust with both stakeholders and engineers, and navigating competing priorities without losing team goodwill.
Self-directed and accountable. Manages own work, follows through without micromanagement, and raises blockers early.
BS in Computer Science or related field.
2+ years as a Technical Product Owner, Technical Product Manager, or similar role delivering software products and services.
Knowledge and experience with website platforms/CMS, preferably Acquia, Drupal, Azure, e-commerce, or personalization/analytics tool.
Working knowledge of JavaScript, SQL, and CSS; React experience preferred.
Solid grasp of core web concepts — SEO fundamentals, site performance, accessibility, and A/B testing methodology.
Led a meaningful digital initiative — website CRO, SEO, integrations with analytics/privacy partners, etc.
Experience with Agile/Scrum practices and tools like Jira and Confluence.
Experience managing a product backlog in collaboration with Engineering and TechOps, driving toward delivery.
Active, daily use of AI tools (Claude Code, Copilot, or similar) as a force multiplier.

Nice To Haves

The kind of person who’s already using AI tools before anyone on the team has heard of them.
The kind of person who knows when to trust the output and when not to, and how to trust but verify.

Responsibilities

Drive and Maintain Website Product backlog: Own and prioritize the website product backlog in alignment with the Marketing roadmap, translating business goals, customer needs, and technical constraints into clear, well-structured user stories and acceptance criteria.
Collaborate with business stakeholders to gather and prioritize requirements aligned with strategic goals.
Define and refine user stories, acceptance criteria, success metrics, and technical documentation.
Ensure alignment between product vision, technical feasibility, and user needs.
Use analytics, feedback, and industry trends to continuously enhance the product.
Define and track success metrics for website features and initiatives (conversion, engagement, performance, SEO, A/B test results, etc.).
Manage day-to-day delivery of features, enhancements, and support operations.
Lead Agile ceremonies (sprint planning, standups, backlog grooming, reviews, and retrospectives).
Champion an AI-first approach to product development: identifying opportunities to use AI tools and workflows to speed up discovery, development, testing, and delivery.
Collaborate with engineering leads to define timelines, dependencies, and technical milestones.
Monitor project progress, resolve blockers, and escalate risks as needed to ensure on-time, on-budget delivery.
Coordinate across multiple workstreams, ensuring cross-functional alignment and delivery transparency.
Support release planning and communication of release content and timelines.
Perform hands-on testing of new features and releases, including functional, regression, and UAT testing across desktop and mobile.
Build and maintain automated test coverage (or partner closely with QA/engineering to do so) to support faster, more reliable releases.
Coordinate with web platform providers and other integration partners for ongoing enhancements and support.