Technical Product Owner - Training

Lexipol LLC•Frisco, TX

5d•Remote

About The Position

Lexipol is seeking a seasoned, hands-on Technical Product Manager to drive product strategy and development on our SaaS-based Training product for the public safety market. In this role, you will work with software developers and stakeholders to help develop product strategy, build new features, and execute technological initiatives for an established product with rapidly growing revenue. You will bridge the gap between engineering and stakeholders, transforming business concepts into functional product updates that deliver value to our customers, and translating technical jargon into business goals for an executive audience. This position is fully remote with occasional travel to corporate office in Frisco, TX. Ideal candidates should combine knowledge of modern software development with best practices and business-driven prioritization to drive innovation and thrive in a fast-paced entrepreneurial environment. Successful candidates should be curious self-learners who thrive in a collaborative environment, know how to communicate up, down, and across an organization; pose thoughtful questions; and aren’t afraid to seek out answers proactively through data. This position is remote with occasional travel to the corporate office in Frisco, TX.

Requirements

3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization
3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert
Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind
Ability to effectively prioritize and organize work for self and others in a highly dynamic environment
Technically proficient with a proven track record of working with engineering and non-technical teams alike
Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions
Highly motivated, detailed individual with the proven ability to think creatively toward solving technical and structural problems with customer needs driving solutions
Excellent oral and written communication skills to clearly explain complex issues, progress reports and technical roadmaps to a variety of audiences up to and including executive leaders across the organization
Experience overcoming the challenges of managing projects with remote and global team members
Must be authorized to work in the US
No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time.

Nice To Haves

Experience designing and/or configuring front end and backend SaaS products
Experience delivering API-based data integrations
UI/UX skills for mockups and rapid prototyping
Experience using JIRA and Confluence
Familiarity with public safety a strong plus
Experience with data analysis and algorithms a strong plus
Experience with AI a strong plus
Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP

Responsibilities

Help define the vision, strategy, and roadmap for Lexipol’s Training software solution within the context of the overall Lexipol portfolio
Work across multiple teams and with external software developers to drive software development and deliver solutions that meet the needs of customers in a scalable, sustainable way across the customer base
Manage and report progress on multiple roadmaps with competing resources
Document product requirements and write clear user stories to keep the team aligned and focused
Become a subject matter expert and trusted advisor for the Training product, specifically Lexipol’s FTO and Training Tracking software
Manage and report on milestones from start to finish, managing scope, ensuring quality, and driving on-time delivery
Proactively identify, track, and clear risks and dependencies
Follow a robust testing and release process for all deployments
Scope and implement improvements and changes as required
Ensure proper data collection and monitoring tools and dashboards are in place
Communicate effectively with technical and non-technical stakeholders
Ensure visibility of work and its status in our systems of record
Conduct product update presentations and gather feedback and data on success metrics
Ensure appropriate, regular cadence of communication across all stakeholders
Guide timely escalation and/or negotiation up the chain when needed
Help develop and own the Training product roadmap; measured by working with Senior Director of Product to create and ratify an Executive Leadership Team-approved strategic roadmap for the product
Prioritize software development work to align resources with strategic roadmap objectives and milestones; measured by how closely delivered software product updates align with roadmap objectives
Ensure the Go To Market team has a clear understanding of effective product positioning in the market, competitive analysis, pricing, and other strategic information; measured by holding quarterly check-ins with the broader go to market team around these discussion points