Technical Product Owner – Customer Technical Products

Expleo•Minneapolis, MN

20h•Hybrid

About The Position

Trissential is hiring a Technical Product Owner – Customer Technical Products to join our client's team. This is a high-impact opportunity where you'll drive delivery across critical customer-facing data products and integration services, influencing multiple product domains while ensuring consistent execution, governance, and business value across a complex technology portfolio. You will lead enterprise-scale initiatives across Customer, Meter, Billing, and Payment data domains, influence product strategy, roadmap planning, and delivery execution across multiple teams. You will partner with business leaders, architects, engineers, and vendors to shape scalable solutions, gain visibility across a broad portfolio with opportunities to impact key customer-facing systems, and work in a collaborative hybrid environment that values ownership, innovation, and accountability. You will drive modernization efforts involving data platforms, APIs, integration services, and cloud technologies and take ownership of budgeting, forecasting, governance, and vendor management activities that directly influence business outcomes.

Requirements

7+ years of experience in Technical Product Ownership, Program Management, Technical Delivery Leadership, or similar roles
Strong experience delivering complex, enterprise-scale initiatives involving multiple teams and stakeholders
Proven project and program management expertise with responsibility for scope, schedule, risk, dependencies, and outcomes
Experience working with data platforms, APIs, integration services, or enterprise data solutions
Demonstrated success managing vendors within multi-vendor delivery environments
Experience managing budgets, forecasts, funding, and cost controls across multiple workstreams
Strong stakeholder management and executive communication skills
Ability to lead within matrixed organizations and influence without direct authority
Strong understanding of Agile delivery methodologies and product lifecycle management
Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field
Equivalent combination of education and professional experience will also be considered
Currently authorized to work in the United States

Nice To Haves

Utility industry experience, particularly within Meter-to-Cash environments
Experience supporting Customer, Billing, Metering, or Payment data domains
Hands-on experience with AWS, cloud-native architectures, data pipelines, and API ecosystems
Experience working within enterprise portfolio planning, governance, and investment management frameworks
Background leading large-scale data modernization or digital transformation initiatives
Experience managing multiple product domains simultaneously
Product Owner, Agile, Scrum, PMP, PgMP, SAFe, or related certifications are highly desirable

Responsibilities

Own and manage cross-product roadmaps, priorities, and backlogs across Customer Technical Products domains
Lead end-to-end delivery activities across the Plan, Build, and Run lifecycle for data products and integration services
Support delivery across Customer Data Services, Meter Data Services, Billing Data Services, Payment Data Services, and technical build teams
Drive project and program management processes, including scope, schedule, risk, dependency, and stakeholder management
Coordinate delivery efforts across multiple technical teams and business functions to ensure alignment and execution consistency
Manage vendor relationships, including vendor evaluation, onboarding, performance measurement, and accountability tracking
Oversee financial management activities, including budgeting, forecasting, cost tracking, and funding alignment across initiatives
Collaborate closely with engineering, architecture, DevOps, and business stakeholders to develop scalable, secure, and reusable solutions
Provide leadership visibility through portfolio reporting, governance updates, risk assessments, and roadmap communications
Promote delivery excellence and governance standards across the Customer Technical Products organization