AI Lifecycle Solutions Technical Product Manager

BlueCross BlueShield of Tennessee • Chattanooga, TN

1d • Remote

About The Position

We are hiring a Technical Product Manager on the AI Lifecycle Solutions team at BCBST! In this role, you will help drive the execution of BCBST's AI-enabled software development strategy by serving as the connective tissue between engineering leaders, application development teams, business stakeholders, and AI engineering teams. Rather than managing a traditional product, you will help define, prioritize, and operationalize the capabilities, workflows, tools, and agentic solutions that enable teams across the enterprise to adopt AI as a standard part of software delivery. You will work closely with technology leaders, architects, developers, testers, and AI engineers to understand current SDLC practices, identify opportunities for AI enablement, translate business and technical needs into a prioritized roadmap and backlog, and measure the value and outcomes delivered through AI-driven capabilities. This role offers a unique opportunity to shape how AI transforms software delivery at scale across BCBST. To be successful in this role, in addition to the core job requirements, you'll bring a strong understanding of software development lifecycles, engineering practices, and emerging AI-enabled development methodologies. You will be a strong candidate if you have experience building or implementing agentic workflows, hands-on experience with AI tools such as Microsoft Copilot, Copilot Studio, Claude, or similar AI platforms, and a proven ability to manage portfolios that span multiple products, applications, and teams. Ideal candidates will also bring knowledge of modern development technologies and coding practices, including .NET, Java, and Python, along with strong communication, stakeholder management, and cross-functional leadership skills. The ability to bridge business and technical audiences, influence across diverse teams, and drive measurable outcomes from AI investments is critical for success.

Requirements

• Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment
• 6 years - Experience managing consumer tools/technology, or equivalent experience required.
• 4 years - Experience in a leadership/management role required
• 2 years - Project management, account management or similar experience required
• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
• Must be a team player, be organized and have the ability to handle multiple projects
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills

Nice To Haves

• Strong understanding of software development lifecycles, engineering practices, and emerging AI-enabled development methodologies.
• Experience building or implementing agentic workflows.
• Hands-on experience with AI tools such as Microsoft Copilot, Copilot Studio, Claude, or similar AI platforms.
• Proven ability to manage portfolios that span multiple products, applications, and teams.
• Knowledge of modern development technologies and coding practices, including .NET, Java, and Python.
• Strong communication, stakeholder management, and cross-functional leadership skills.
• Ability to bridge business and technical audiences, influence across diverse teams, and drive measurable outcomes from AI investments.

Responsibilities

• Managing a diverse team that drives organizational digital transformation in support of BlueCross’s business priorities and enterprise initiatives
• Leading digital product managers in the development of product roadmaps, backlogs, and sprint plans
• Developing a future-state vision for digital solutions across products, programs, and campaigns
• Providing subject matter expertise on emerging digital strategy and technology advancements
• Partnering with Engineering teams in a Scaled Agile framework to support continuous product enhancements
• Communicating the impact and importance of digital transformation with all stakeholders to ensure delivery of digital transformation projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree