Technical Product Manager

Epson America, Inc. • Los Alamitos, CA

9d

About The Position

The Technical Product Manager will be responsible for contributing to strategic direction and providing input into product and market development strategy and marketing plan strategies for assigned product(s), leading the development, planning, positioning, and launching activities, through to end of product life, for unique or complex Epson products, and forecasting and procuring products to meet inventory and business plan and financial goals. Collaborates with parent company Seiko Epson, Manufacturers, Epson America Senior Management, other Product Management teams, Marketing Communications, Service & Service, and Sales Management.

Requirements

• 3 to 5+ years of experience in product management or pre-sales/solutions engineering for direct view LED systems (narrow pitch <2.5mm, indoor/outdoor).
• Strong technical understanding of LED display systems: modules, drivers, video processing, controllers, installation/serviceability issues.
• Completion of an undergraduate program or equivalent experience (Engineering discipline preferred)

Responsibilities

• Contribute to strategic direction and provides input into product and market development and marketing plan strategies.
• Develops new business development ideas and provides recommendations and business case proposal.
• Work closely with sales team to engage prospective customers early in the sales cycle. Understand customer business challenges, technical requirements, and installation environments to translate into product configuration recommendations.
• Provides input into the development of product road maps for assigned product(s).
• Coordinates and more independently manages relationship with SEC to monitor product development process and make recommendations for meeting market needs and negotiate tradeoffs.
• Conducts and analyzes market information and makes strategic recommendations and, in some cases, decisions (ie., pricing, positioning).
• Responsible for achieving revenue and gross profit and inventory targets for assigned products.
• Establishes and oversees structured processes for a complete product launch for assigned product(s).
• Oversees relationships with Marketing Communications, Documentation, Service/Support, Logistics, SEC, and other groups to manage the product throughout its lifecycle.
• Makes and substantiates recommendations regarding positioning and pricing of assigned product(s).
• Identifies opportunities and provides direction to Marcom and Advertising related to execution of key advertising and promotions tactics for assigned product(s).
• Oversees end of product lifecycle and transition to minimize inventory and ensure launch time frames are met.
• Serves as internal and external PR spokesperson and product champion for assigned product(s).
• Supports the company at events, including sales meetings and trade shows.
• Supports the sales team in customer visits and presentations.
• Provide training and enablement for sales teams and partners: ensure they understand our product features, competitive differentiators, installation/service best practices.
• Oversees or conducts competitive analysis and benchmarking and makes recommendations and, in some cases, decisions.
• Initiates and maintains relationships with industry trade groups, analysts, and publications.
• Lead preparation of technical proposals, response to RFIs/RFPs, develop system architectures, define BOMs, serviceability, integration with video/AV ecosystems.

Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
• Generous paid time off, including sick time, vacation, and holidays
• Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
• 401K plan with company matching
• Educational reimbursement
• employee assistant program (EAP)
• adoption assistance
• employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree