intermediate technical product manager

StarbucksNashville, TN

About The Position

Now Brewing – Technical Product Managers! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Technical Product Manager, you’ll identify business problems and opportunities, define success metrics, and translate needs into clear epics and user stories so engineering teams can design, build, release, and monitor solutions efficiently. You’ll work in a highly collaborative environment and bring a passion for simple, engaging experiences.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience)
  • 4+ years of experience using analytics/optimization tools to inform product planning and prioritization
  • 4+ years partnering with design and engineering to deliver customer-facing features
  • 4+ years building roadmaps and backlogs, writing user stories, and coordinating conflicting requirements in a fast-paced environment
  • 4+ years of industry experience in a technology environment delivering complex products

Nice To Haves

  • 7+ years delivering complex products in a technology environment, including cross-team roadmaps and technically complex features
  • Recent experience building for web and/or mobile, and ability to read/understand code (prior programming experience a plus)
  • 5+ years of hands-on product planning: technical roadmaps, story outlines, acceptance criteria, and backlog refinement at scale
  • Strong ability to influence without authority, communicate clearly, and stay organized while managing competing priorities; deep familiarity with Agile practices and tools

Responsibilities

  • Define product value and direction by aligning business and technical objectives, setting clear priorities, and establishing product health/performance metrics and KPIs.
  • Translate needs into buildable work by writing well-formed epics/user stories, defining acceptance criteria and non-functional requirements (performance, scalability, resilience, usability, accessibility, security, continuity), and clarifying tradeoffs, dependencies, and constraints.
  • Drive delivery and outcomes through iterative Agile practices, partnering with design and engineering on sizing and planning, removing blockers, facilitating user review/acceptance, and measuring feature success post-launch to improve product health.
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