Technical Product Manager

Flywire • Boston, MA

2d • $137,000 - $170,000 • Hybrid

About The Position

The Opportunity We, at Flywire, are looking for an experienced Technical Product Manager, ideally with a background in FinTech. Primarily you will be responsible for the defining and executing the technical strategy for our Go To Market technology, ensuring alignment with business objectives and customer needs. You will prioritize tasks and features based on technical feasibility, business impact and user feedback, while collaborating closely with engineering teams to translate requirements into actionable plans. This role oversees the product development lifecycle, manages the roadmap, and ensures the platform’s technical integrity and quality. You will act as a bridge between technical and non-technical stakeholders, effectively communicating complex technical concepts in an understandable manner. Key Responsibilities: The Technical Product Manager will shape the future of our Go To Market systems by partnering with key stakeholders, product managers, and cross functional engineering teams to design and build technical platforms that enable the development and integration of numerous applications, products or services. The successful candidate will own and drive platform, vision, strategy and roadmaps. You must be comfortable working with the senior business stakeholders, product management, technical architects, and engineers. A successful candidate will be able to handle multiple projects, evaluating priority, ensuring accuracy and timeless in delivery. You will develop near, mid and long-term holistic capabilities strategy with a strong focus on enabling revenue growth. Lead improvements in the Go To Market experience through development of new and innovative solutions and product capabilities. Ensure the alignment of roadmap to business goals, driving execution and evolving the platform capabilities. Leveraging metrics, stakeholder interviews, industry trends and platform enhancements to identify opportunities. Lead cross functional teams in shaping future platform decisions and strategies. Provide regular, impactful communication of priorities, progress and impact to stakeholders and leadership, including the creation and communication of release notes Define and evangelize the vision, translate the vision into roadmaps and detailed execution plans. Maintaining roadmaps including iterations;break down large scale initiatives into user stories. Map processes, identify process improvements and influence team and stakeholders. Translate business requirements, by breaking down work and creating user stories for engineering and technical teams, including launch and ongoing KPI to monitor platform health and business value realization. Manage schedules and tasks related to all aspects of product development, launch and enhancements. Leads in the adoption and maturing of agile practices. Manage multiple tasks concurrently and work within tight deadlines to balance workload effectively.

Requirements

• Bachelor’s degree in Information Systems, Finance, HR, or a related field.
• 5+ years in a Product leadership role - experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building process flows, and creating other associated artifacts to inform software engineers and the development needs
• Experience as a Product Manager supporting Go To Market teams leveraging tools such as Salesforce Platform and Marketo.
• Strong leadership and communication skills, with the ability to translate complex technical requirements into business-friendly language for various levels of the organization.
• Strong analytical, quantitative and problem-solving abilities; strong bias towards data-based decision marking
• Pro-active and self motivated work style with proven ability to collaborate broadly with flexible positive attitude to deliver results within a cross-functional team.
• Experience in both Agile and Scrum processes from a Product owner perspective.
• Excellent interpersonal and communication skills.
• Demonstrates effective communication and ability to influence all levels of management and stakeholders.
• Strong written and verbal communication, interpersonal, and follow-up skills.
• Strong collaboration skills as this role partners with business leaders to develop and implement strategic plans in line with the vision.
• Sufficient technical depth and business acumen to identify risk of future issues.
• Effective communication with engineering teams to clarify requirements as well as with cross functional teams to understand and work through their dependencies.
• Creative problem solver – ability to analyze complex data and user requests into simple design approved solutions.
• Detail-oriented and organized, with a strong ability to support multiple simultaneous initiatives in a fast-paced environment.
• Experience with Jira and Confluence.

Nice To Haves

• Experienced with implementation that spans multiple countries
• Experience with FinTech
• Innovative mindset to surface and advocate for alternate approaches and solutions to business and technology challenges
• Experience at enabling capabilities through Agent Force or Einstein.

Responsibilities

• The Technical Product Manager will shape the future of our Go To Market systems by partnering with key stakeholders, product managers, and cross functional engineering teams to design and build technical platforms that enable the development and integration of numerous applications, products or services.
• The successful candidate will own and drive platform, vision, strategy and roadmaps.
• You will develop near, mid and long-term holistic capabilities strategy with a strong focus on enabling revenue growth.
• Lead improvements in the Go To Market experience through development of new and innovative solutions and product capabilities.
• Ensure the alignment of roadmap to business goals, driving execution and evolving the platform capabilities.
• Leveraging metrics, stakeholder interviews, industry trends and platform enhancements to identify opportunities.
• Lead cross functional teams in shaping future platform decisions and strategies.
• Provide regular, impactful communication of priorities, progress and impact to stakeholders and leadership, including the creation and communication of release notes
• Define and evangelize the vision, translate the vision into roadmaps and detailed execution plans.
• Maintaining roadmaps including iterations;break down large scale initiatives into user stories.
• Map processes, identify process improvements and influence team and stakeholders.
• Translate business requirements, by breaking down work and creating user stories for engineering and technical teams, including launch and ongoing KPI to monitor platform health and business value realization.
• Manage schedules and tasks related to all aspects of product development, launch and enhancements.
• Leads in the adoption and maturing of agile practices.
• Manage multiple tasks concurrently and work within tight deadlines to balance workload effectively.

Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level