Technical Product Lead

CVS Health

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Overview We are seeking a strategic and technically adept Product Lead to lead the modernization of our pharmacy platforms. This role will focus on transforming data strategy, automating workflows, and enhancing omnichannel patient experiences. A key responsibility will be to develop and execute a data strategy that generates actionable business insights and enables outcome measurement critical to enterprise success.

Requirements

7+ years of experience working as Technical Lead/Design lead/ Solution lead/Technical Product Manager.
5+ years of experience in distributed systems, cloud computing, and microservices architectures.
5+ years of experience working in agile product development.

Nice To Haves

The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
Strong business process acumen with experience in supporting business stakeholders.
Business-level communication is a must.
Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovation/enhancement, and analysis of consequences.
Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.

Responsibilities

Define and deliver product roadmaps that align with modernization goals across data, workflow, and patient experience.
Lead cross-functional teams to translate business needs into scalable technical solutions.
Work with cross functional teams to develop Data Strategy & Business Insights that support analytics, reporting, and decision-making.
Collaborate with engineering and architecture teams to ensure data quality, accessibility, and relevance.
Define metrics and KPIs to measure product performance, business impact, and strategic outcomes.
Identify opportunities to streamline pharmacy operations through data insights, automation, and system integration.
Partner with engineering and operations to reduce manual effort and improve fulfillment speed.
Work with UX and omnichannel teams to enhance colleague and in-store experiences.
Integrate personalization, self-service, and communication tools to improve patient targeting, engagement, and health outcomes.
Own and manage the product backlog; ensure sprint readiness and delivery cadence.
Develop requirements plan working with product manager/owners and assist on features, user stories with clear acceptance criteria.
Support UAT and quality assurance processes to validate features and readiness.
Influence and align stakeholders across business, technology, and operations.
Facilitate prioritization and trade-offs among experience, scope, and time-to-market.