Technical Product Enablement Specialist (12-Month Contract)
About The Position
TC Transcontinental is seeking a Technical Product Enablement Specialist to support the implementation, configuration, adoption, and continuous enhancement of their platform ecosystem. This is a new position created to support organizational growth and is offered as a 12-month contract. The company, founded 50 years ago, is a Canadian retail marketing services company, Canada's largest printer, and a leader in French-language educational publishing. They are driven by the vision of a more informed, educated, and prosperous society and aim to propel their clients' success across various industries with innovative products and services.
Requirements
- 3–8 years of experience in one or more of the following: Product Implementation, Technical Onboarding, Business Analysis, Product Operations, Retail Technology, SaaS Platforms, Enterprise Software Delivery.
- Experience implementing enterprise software solutions.
- Strong business analysis and requirements gathering skills.
- Experience working with cross-functional teams.
- Excellent communication and stakeholder management abilities.
- Ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
Nice To Haves
- Experience with Retail Technology Platforms
- Promotional Management Systems
- Digital Commerce Platforms
- Martech Solutions
- Workflow Automation
- Flyer Production Workflows
- Retail Operations
- Omnichannel Commerce
- SAP Retail
- PIM Platforms
- DAM Platforms
- CDP Platforms
- ERP Systems
- API Integrations
- Data Migration
- Jira
- Confluence
- Agile Product Development
Responsibilities
- Lead onboarding and implementation activities for new retail customers.
- Configure solutions based on client requirements.
- Define implementation plans, milestones, dependencies, and deployment readiness.
- Support production launches and parallel-run activities.
- Build reusable onboarding frameworks and implementation accelerators.
- Create standardized onboarding templates and deployment playbooks.
- Design scalable onboarding methodologies that reduce implementation effort.
- Develop reusable platform assets that support future customer implementations.
- Facilitate discovery workshops and requirements gathering sessions.
- Analyze retailer workflows and operational processes.
- Document business requirements and functional specifications.
- Create user stories and acceptance criteria.
- Data onboarding and integration coordination for product catalogs, pricing files, promotional data, digital assets, vendor content, and consumer data feeds.
Benefits
- Competitive compensation with performance-based incentives
- Retirement savings plans with company match
- Customizable group benefits including health, dental, life, disability, and travel insurance
- Paid time off
- Employee perks such as discounts on insurance, wireless plans, travel, and more
- Career development opportunities
- A dynamic, inclusive work environment where your voice matters and your growth is supported
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
