Technical Product Delivery Manager (Hybrid - Asheville, NC)

Aeroflow Health•Asheville, NC

13h•Hybrid

About The Position

Aeroflow Health is a national leader in home medical equipment and clinical services. Through innovative technology, operational excellence, and compassionate care, we help patients access the products and services they need to live healthier lives. We're seeking a Technical Product Delivery Manager to partner with Product, Engineering, UX, Quality, Compliance, and Business stakeholders to ensure product initiatives are delivered with clarity, accountability, and predictable execution. This is not a traditional Product Manager role. Product strategy, roadmap prioritization, and feature ownership remain with our Digital Product Managers. Instead, this role owns delivery execution—bringing structure to ambiguity, ensuring work is ready before development begins, removing obstacles, coordinating cross-functional teams, and driving initiatives across the finish line. The ideal candidate is highly organized, proactive, comfortable holding teams accountable, and thrives in fast-moving environments where priorities evolve. This is a hybrid position based in Asheville, NC. Within Aeroflow, the Technology Product Management team partners closely with Digital Product Managers, Engineering, Quality, Compliance, and Business Units to enable scalable, predictable, and high-quality product delivery across the organization. The Technical Product Delivery Manager plays a critical role in ensuring that product initiatives are well-structured, development-ready, measurable, and aligned with Business Unit goals. The team helps translate business priorities into executable delivery plans while maintaining operational visibility, delivery quality, and cross-functional coordination. As a Technical Product Delivery Manager, you will serve as the primary delivery owner and business-facing point of contact for digital product initiatives. This role is responsible for how features get built, ensuring that product work is properly prioritized, clearly defined, coordinated across teams, and delivered predictably. This role does not determine feature prioritization or product strategy. Product priorities and business outcomes are owned by the Digital Product Manager aligned to each Business Unit. This role is responsible for ensuring that delivery execution is structured, transparent, development-ready, and aligned to those priorities.

Requirements

5+ years of experience in Technical Product Management, Technical Program Management, Delivery Management, Project Management, or a similar role supporting software development.
Experience partnering closely with Engineering, Product, UX, QA, and Business teams.
Strong understanding of the software development lifecycle.
Experience coordinating complex software, SaaS, ecommerce, or digital product initiatives.
Experience managing dependencies, delivery risks, timelines, and cross-functional execution.
Experience using Jira or similar Agile delivery platforms.
Ability to apply Agile principles pragmatically to improve execution—not simply facilitate ceremonies.
Strong written and verbal communication skills.
Proven ability to organize complex work while driving accountability across multiple stakeholders.

Nice To Haves

Experience within healthcare or other regulated industries.
Experience working in startup, agency, ecommerce, or other high-growth technology environments.
Familiarity with UX workflows and Design Before We Build practices.
Experience improving delivery processes, Jira governance, or operational workflows.
Experience supporting multiple Engineering teams simultaneously.
Experience presenting delivery metrics and executive-level status updates.

Responsibilities

Serve as the primary delivery owner for digital product initiatives from planning through release.
Partner closely with Digital Product Managers to translate business priorities into executable delivery plans.
Coordinate work across Engineering, UX, QA, Compliance, and Business stakeholders.
Drive accountability across teams by proactively following up on commitments, removing blockers, and maintaining delivery momentum.
Identify risks, dependencies, and tradeoffs early while communicating them clearly to stakeholders.
Ensure delivery timelines remain realistic, transparent, and aligned with business expectations.
Escalate issues appropriately while maintaining forward progress.
Serve as the operational gatekeeper for work entering Engineering.
Ensure initiatives are truly ready before development begins by confirming: Business requirements are complete, UX prototypes have been reviewed, validated, and approved, Acceptance criteria are clearly defined, Dependencies have been identified, Compliance considerations have been addressed, Engineering has sufficient information to execute effectively.
Build strong partnerships with Engineering Managers, Product Managers, UX Designers, QA, and Business leaders.
Balance the needs of business stakeholders with engineering realities.
Help create alignment when priorities compete.
Facitate productive conversations that move initiatives forward.
Influence outcomes without relying solely on formal authority.
Own the quality and organization of Jira initiatives, epics, stories, and related delivery artifacts.
Maintain healthy backlogs and delivery workflows.
Coordinate sprint planning, backlog refinement, and release readiness using Agile practices pragmatically—not ceremonially.
Continuously improve delivery processes, team coordination, and operational visibility.
Track delivery metrics such as predictability, throughput, cycle time, and quality.
Partner with UX, Business, and Engineering to improve development readiness by ensuring: UX prototypes are validated by business stakeholders before Engineering begins work, Technical architecture is documented alongside Engineering to improve delivery planning and system visibility, Delivery gaps are identified early rather than discovered during development.
Maintain HIPAA/patient confidentiality
Regular and reliable attendance as assigned by your schedule
Other job duties assigned

Benefits

Competitive Pay
Health Plans with FSA or HSA options
Dental, and Vision Insurance
Optional Life Insurance
401K with Company Match
12 weeks of parental leave for birthing parent
4 weeks leave for non-birthing parent(s)
Additional Parental benefits to include fertility stipends, free diapers, breast pump
Paid Holidays
PTO Accrual from day one
Employee Assistance Programs