Technical Parts Specialist
Aston Carter•Wooster, OH
•$24 - $24•Onsite
About The Position
A well-established equipment manufacturer is seeking a Technical Parts Specialist to support customers and internal teams with parts identification, sales, technical research, order processing, and inventory activities. The role involves helping customers select and order replacement parts, providing pricing and availability information, researching technical documentation, generating quotes, tracking orders, and coordinating with operations, inventory, and service teams. The position is based onsite in Wooster, Ohio, and is offered as a contract-to-hire opportunity.
Requirements
- Experience in parts sales, order processing, inventory, or customer support.
- Mechanical aptitude and ability to understand technical products.
- Experience working with equipment, machinery, automotive, manufacturing, agriculture, or construction industries.
- Comfort navigating parts catalogs, manuals, bills of materials, and technical documentation.
- Strong communication and problem-solving skills.
Nice To Haves
- ERP experience; JD Edwards is a plus.
Responsibilities
- Help customers identify and order the correct replacement parts.
- Process parts orders and provide pricing, availability, and shipment updates.
- Research technical documentation, parts manuals, bills of materials, and maintenance records.
- Generate quotes and assist with special orders.
- Track orders from entry through delivery.
- Partner with operations, inventory, and service teams to resolve customer needs.
- Support inventory management and stock replenishment efforts.
- Provide customer service through phone and email communication.
Benefits
- 401(k) retirement plan, with match noted as a benefit upon hire.
- Profit sharing upon hire.
- Tuition reimbursement.
- Professional development programs.
- Medical, dental, and vision coverage, if eligible.
- Critical illness, accident, and hospital coverage, if eligible.
- Life insurance, including voluntary life and AD&D coverage for employees and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off or leave, including PTO, vacation, or sick leave, if eligible.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
