Technical Parts Specialist I

Mitsubishi Heavy Industries, Ltd.•Orlando, FL

About The Position

The Technical Parts Specialist I position requires handling assigned requests and providing customer service, guidance, and routine support for products and/or programs. Demonstrate the capability to perform assigned work tasks providing direct administration and deliverable service solutions. Must have basic knowledge of technical drawings and capability of understanding technical documents to review parts lists. Must have the ability to effectively handle multiple requests simultaneously.

Requirements

Associate’s Degree in technical or business related field from accredited college/university or its recognized equivalent in directly related work experience. Minimum 3 years directly related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, engineering drawings, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, conversions, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Knowledge of database, spreadsheet and word processing software, presentation software, electronic mail, graphics, technical diagrams, flow charts, ERP, PDM, etc.

Nice To Haves

Prior Knowledge/experience or willingness to learn Steam Turbine, Gas Turbine, Generator and related auxiliary systems maintenance recommendations and practices.

Responsibilities

Support with customer Spare Parts List reviews and direct all the phases of assigned projects. Support monitoring, tracking and changes to the projects.
Review technical documents, including assembly drawings, sub-assembly drawings, manufacturing drawings, and part numbers, to ensure accuracy and completeness. Strong attention to detail is required.
Assist with obtaining technical information, drawings and reports from different resources.
Support cost, price and lead time control using different methods and tools. Upload and maintain this information in SAP to support budgetary inquiries.
Support Global Sourcing activities by collecting, validating, and providing the data required for SAP info record creation and maintenance, including vendor quotations, pricing, lead times, and technical documentation.
Support high volume data maintenance to achieve maximum accuracy and consistency of information.
Prior Knowledge/experience or willingness to learn Steam Turbine, Gas Turbine, Generator and related auxiliary systems maintenance recommendations and practices.
Support Training and certification development including identification of process gaps, revision to work instructions, and assist with training of other team members.
Bring a continuous improvement mindset for including but not limited to process improvement and data visibility development.
Captures and documents all lessons learned and provides summary briefings as necessary.
Perform other such duties as may be required.