Technical Oversight - Closing and Funding

Pylon

1d

About The Position

We’re seeking an entrepreneurial Technical Oversight - Closing/Funding. This role involves both strategic oversight and hands-on management of third-party fulfillment providers to ensure efficient, compliant loan closing and post-closing operations while enhancing systems and workflows for high-quality, scalable processes.
You will be instrumental in shaping the future of our platform, developing closing and post-closing workflows, standard operating procedures, and quality control measures. You will provide tactical guidance to engineering teams, emphasizing scalable, automated solutions.
We are not a traditional mortgage lender. If you’re excited about building flexible automated systems with rigorous oversight that can scale, this role is for you.

Requirements

• 10+ years of experience in closing and post-closing processes and managing teams across diverse loan types, including Conventional, Jumbo, NON-QM, GOVT across purchase and refinance.
• Proven track record in developing closing and post-closing workflows,Training Materials, SOPs, SLAs, and QC measures.
• Proficiency in configuring closing and post-closing systems for efficiency, quality, and compliance.
• Proven track record in managing and leading decentralized teams.
• Experience in the management of strategic third-party fulfillment partners.

Nice To Haves

• Experience working on mortgage products within a fintech environment is strongly preferred.

Responsibilities

• Develop and implement closing and post-closing workflows, SOPs, SLAs, checklists, and QC measures to ensure high-quality and efficient loan closing and delivery.
• Regularly access and enhance our closing and post-closing systems to ensure smooth file flow, high quality, regulatory compliance, and efficiency.
• Oversee day-to-day operations with fulfillment partners, ensuring consistent loan delivery and closing.
• Define and monitor productivity standards and performance goals and ensure that they are met on a monthly, quarterly, and annual basis.
• Conduct second-level reviews, handle exceptions, and manage escalations to ensure quality control and on time loan funding.
• Take a hands-on approach in monitoring and managing the pipeline, stepping in as needed to troubleshoot and clear any obstacles to ensure seamless file closings.
• Collaborate directly with loan officers to identify and resolve closing or post-closing issues.
• Act as a subject matter expert, aiding decision-making and driving product improvement.
• Provide technical and guideline training, recommend areas of improvement, and conduct ongoing training as needed.
• Maintain a comprehensive understanding of mortgage closing and post-closing regulations to ensure compliance.

Benefits

• Ownership: Meaningful early-stage equity in Pylon.
• Healthcare: Top-tier medical, vision & dental with support for dependents.
• 401(k): Ability to save for your future.
• Flexible Time Off: Be on when you’re on and off when you’re off.
• Hardware Allowance: $2,000 to fix up your workspace.
• Annual Off-sites: Fully paid for team off-sites in beautiful corners of the world.
• At-cost Mortgages: We’ll help you finance your next home when you’re ready.
• In-Office Benefits: Coming soon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed