Technical Order Processor

ASSA ABLOY • Milan, TN

12d • Onsite

About The Position

Ceco Door (an ASSA ABLOY branded company) is hiring a Technical Order Processing Specialist to expand our team. This role will be onsite and based out of our manufacturing facility located in Milan, Tennessee. In this entry-level position, you will be responsible for accurately entering customer orders into our manufacturing system, interpreting product specifications, and reviewing technical drawings. This role offers a unique opportunity to grow within the department and develop advanced technical skills in order processing.

Requirements

• High School Diploma or GED.
• Strong basic math skills; geometry and algebra preferred.
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
• Excellent communication and interpersonal skills.
• Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
• Must excel working in a fast-paced environment

Nice To Haves

• Bachelor’s degree in business or management preferred.
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.
• AutoCAD experience is a plus.

Responsibilities

• Process customer orders, from basic stock to complex configured products.
• Communicate with customers to resolve discrepancies and/or application conflicts
• Provide technical support to both customers and manufacturing teams.
• Calculate lead times and assist with pricing of standard and special products.
• Interpret hardware templates and prepare detailed manufacturing drawings.
• Review order forms and prepare order for processing.
• Negotiate stock issues with customers as they arise.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED