Technical Operator Team Lead - B shift

Bertelsmann-Jobs • Las Vegas, NV

3d • Onsite

About The Position

As a Team Lead, you will play a key role in supporting daily warehouse and data center operations by leading a team of associates, driving productivity, and ensuring quality and safety standards are met. This is a hands-on leadership position that combines team supervision with technical and operational responsibilities, helping ensure customer requirements and service level expectations are achieved. You'll serve as a resource for your team, providing coaching, training, and day-to-day guidance while fostering a positive and collaborative work environment.

Requirements

• At least (6) months of prior work experience as a team lead within a Data Center or warehouse environment assembling, installing, and troubleshooting network devices.
• At least (6) months of prior work experience with installing CAT6, fiber, and network cabinet-level PDU power cables.
• English-Fluent proficiency is required for this role (read, speak, write, understand).
• Requires the ability to use a keyboard, monitor, RF scanner, and calculator.

Nice To Haves

• English/Spanish bilingual proficiency is a plus.

Responsibilities

• Lead, motivate, and support warehouse associates during daily operations.
• Assign work tasks and monitor productivity to ensure performance targets are met.
• Provide coaching, guidance, and on-the-job training to team members.
• Promote a positive work environment focused on teamwork, accountability, and continuous improvement.
• Communicate company policies, operational changes, and departmental goals.
• Ability to work in a fast paced, high volume environment as well as the ability to use a computer.
• Assemble server racks to prepare for technical operations
• Creation of traveler documentation for devices
• Recording the results of tested devices via software and hard copy records (use of White Canyon, Blanco or I-auditor a plus)
• Re-boxing and kitting of devices and preparing for put-away into storage locations
• Determine whether finished product meet quality standards for customers
• Work independently with a sense of urgency and purpose
• Make decisions based on quantity of work and required finishing time to meet shipment deadlines
• Use of WMS for inputs and outputs
• Maintain neat and orderly workspace
• Any other task as directed by the supervisor

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company matching up to 6%
• Paid Time Off (PTO), including paid holidays
• Flexible Spending Accounts (FSAs)
• Voluntary benefits, including legal and financial assistance, pet insurance, and more
• Employee Assistance Program (EAP)
• Ongoing professional development opportunities, including tuition reimbursement, scholarships, and training
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed