Technical Operations Technician 6271432

Accenture•Walnut Creek, CA

1d•$40 - $50•Onsite

About The Position

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Requirements

Minimum 2 year of work experience IT Infrastructure Operations
Server Operating Systems
Infrastructure Event Management
One or more networking/Linux/cloud certifications: Cisco, Juniper, Redhat, CompTIA, LPI, AWS, GCP, Azure
Experience with deploying and troubleshooting network infrastructure e.g. Wireless Access Points, Layer 3 Switches and Routers
High School or GED

Nice To Haves

Advanced proficiency in IT Infrastructure Operations is required.
Advanced proficiency in TCP/IP Networking is recommended.
Advanced proficiency in Server Operating Systems, Infrastructure Event Management, and Wireless Networking Technologies is suggested.
Experience with deploying and maintaining IT Infrastructure at scale
Experience with using IT Infrastructure Management tools e.g. UniFi and Meraki
Ability to work independently and as a collaborative partner
Build strong relationships and navigate through cross-functional discussions to successful outcomes

Responsibilities

Providing ongoing technical support and maintenance of production and development systems and software products, both remotely and onsite.
Supporting configured services running on various platforms while adhering to defined operating models and processes.
Providing hardware and software support, implementing technology at the operating system level across all server and network areas, and for specific software solutions, vendors, and brands.
Performing basic and intermediate level troubleshooting.
Performing independently and becoming a subject matter expert.
Active participation and contribution in team discussions.
Providing solutions to work-related problems.
Troubleshoot and resolve technical issues efficiently to minimize downtime.
Collaborate with cross-functional teams to enhance system performance and reliability.
Document technical processes and solutions to improve knowledge sharing within the team.
Stay updated with the latest technology trends and best practices to ensure optimal service delivery.
Assist in the development and implementation of new technologies and processes to improve operational efficiency.