Technical Operations Supervisor

Children’s Hospital of Philadelphia•Philadelphia, PA

14d•$81,670 - $104,130•Onsite

About The Position

This role will serve as a liaison between DVR and other various support groups within CHOP (e.g., Facilities, ORS, EH&S, OHS) on facility projects, repairs and improvements. The role will help oversee all projects and work with partner groups to coordinate efforts of internal facilities personnel and external contractors performing work on site for DVR. This position will also serve as a departmental liaison for research faculty and vendor relationships in the current expanding research program.

Requirements

High School Diploma / GED Required
At least five (5) years of facility technical operations experience Required
At least one (1) year of leadership, management or supervision experience Required
Ability to operate a company vehicle and/or be insured on a CHOP policy.
Advanced knowledge of facility and technical operation best practices
Intermediate knowledge of regulatory and compliance requirements related to animal care/use in research
Excellent verbal and written communication skills
Excellent time management skills
Excellent organizational skills
Strong critical thinking / problem-solving skills
Strong project management skills
Strong analytical skills
Ability to maintain confidentiality and professionalism
Ability to work independently with minimal supervision
Ability to collaborate with stakeholders at all levels
Ability to gather, analyze and make recommendations/decisions based on data
Ability to convey complex or technical information in an easy-to-understand manner
Driver's License - Department of Motor Vehicles - upon hire - Required

Nice To Haves

Bachelor's Degree Preferred
At least seven (7) years of facility technical operations experience Preferred
At least three (3) years of laboratory animal experience Preferred
At least three (3) years of leadership, management or supervision experience Preferred
Certified Manager of Animal Resources (CMAR) - American Association for Laboratory Animal Science (AALAS) - - Preferred

Responsibilities

Help manage work order submissions and process flow between DVR and Facilities and BSO Departments.
Oversee CTRB Cage Wash team which has a staff of up to 10 employees.
Maintain all equipment pertinent to the operation of the animal facilities (floor scrubbers, bulk trucks, IVC racks, Hydropak machine).
Maintain Quality Control procedures of CW operation (autoclave strips, temp tapes, BIs, chlorine flushing stations).
Work with vendor liaison to maintain the Edstrom Watchdog System and troubleshoot issues of the system.
Manage lighting controls and adjust based on researcher requests.
Oversee pest control program and assist vendor in coordination of pest eradication procedures.
Assure clean potable water for all animals housed in DVR’s animal facilities.
Evaluate facility and equipment needs, direct the ordering of services and maintenance as needed for the facility.
Maintain all equipment pertinent to the operation of the animal facilities.
Oversee the procurement and receipt of equipment to animal facility.
Oversee equipment and facility maintenance programs.
Maintain equipment inventory and coordinate equipment redeployment.
Oversee cage and equipment inventory.
Collect, collate and summarize information for quarterly meetings, updates and communications as needed by the Director, DVR.
Participate in Enterprise facilities infrastructure committees as needed.
Review and refine policies and procedures to ensure accreditation and compliance with federal laws as requested by Director/AV of DVR.
Support interpretation of relevant policies and procedures for incoming investigators and staff as needed.
Serve as SME to advise investigators and staff regarding procedural issues.
Provide support for internal and external audit, site visits and inspections as needed.
Interpret relevant policies and procedures for incoming staff and investigators.
Provide training and development of prescribed policies, SOPs, etc. to assigned staff.
Serve as a resource to investigators in the preparation and conduct of their approved protocols.
Conduct assessment and provide recommendations to senior management for animal and laboratory space allocation and planning.
In collaboration with the Assistant Director of Husbandry and Operations, implement decisions regarding space allocation or reallocation.
Maintain and write SOP’s related to the areas of the DVR Technical Operations Project Supervisor’s responsibility.
Responsible for hiring, managing, mentoring, coaching, creating and assigning work schedules for the Logistical Support Technician.
Other duties as assigned.