Technical Operations Engineer

Distributed SpectrumNew York, NY
Onsite

About The Position

The Technical Operations Engineer at Distributed Spectrum will combine radio domain expertise with engineering know-how to ensure AI-driven sensing systems deliver reliable, actionable intelligence. This role involves analyzing RF events, evaluating customer requests, and applying radio-specific workflows to guide operators and engineers. The engineer will also leverage skills in networking, systems configuration, and troubleshooting to maintain and optimize edge sensors. This position serves as a critical bridge between customer-facing deployments and the technical backend, working across field operations and engineering.

Requirements

  • Experience in technical operations, systems engineering, or field support roles, ideally with RF or communications systems.
  • Strong radio expertise: ability to analyze signals, assess customer workflows, and interpret system outputs with domain knowledge.
  • Deep understanding of networking (TCP/IP, routing, VPNs, wireless protocols) and distributed systems.
  • Proficient in Linux command line operations; able to patch sensors, update config files, and manage systems remotely.
  • Strong troubleshooting, adaptability, and an edge-case mindset.
  • Excellent communication and collaboration skills, comfortable with both technical teams and field operators.
  • Willingness to travel extensively and work in diverse, sometimes austere, environments.
  • Eligible for US security clearance.
  • U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Nice To Haves

  • Military or government experience working with RF systems.
  • Familiarity with tools for autonomous system integration.
  • Experience with AI-informed, edge-deployed sensors or autonomy platforms.

Responsibilities

  • Analyze and interpret classical RF and AI outputs from systems, identifying root causes of anomalies and explaining signal behavior.
  • Evaluate customer requests related to radio and signal workflows, advising on feasibility and translating technical constraints into clear feedback.
  • Apply RF domain expertise, introducing correct terminology and workflows that strengthen internal and external communications.
  • Deploy, configure, and troubleshoot sensors, including command line operations for patching devices and updating configuration files.
  • Ensure system networking health and performance, diagnosing issues in distributed environments.
  • Support live deployments, from planning and setup through monitoring, troubleshooting, and post-mission reporting.
  • Collaborate with engineering teams to feed real-world insights back into hardware, software, and AI model development.
  • Document workflows and train internal teams, codifying best practices in technical operations.

Benefits

  • Above-market salary
  • Equity
  • Excellent health, dental, and vision coverage
  • 401(k) match - up to 4% of your salary
  • Flexible PTO
  • Daily office lunches in NYC
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