Technical Operational Program Manager - AI Infrastructure

Majestic Labs • Los Altos, CA

16h • Hybrid

About The Position

We're seeking an experienced Technical Program Manager with operational expertise to lead large-scale, cross-functional engineering programs, unblock development bottlenecks, mitigate risks, and translate complex system architecture into actionable timelines for internal teams and ODM partners. This is a hybrid role that bridges technical depth with operational rigor — you'll manage complex, multi-disciplinary projects involving hardware design, procurement, deployment, network architecture, and preparation to scale. This role encompasses coordinating multiple suppliers and manufacturing partners, optimizing production workflows, and ensuring we reliably deliver our products to meet customer commitments. You'll work closely with silicon, software and systems engineers, ML teams, as well as business and operations to ensure our products are robust, reliable, and production-ready.

Requirements

• 10+ years in program/project management, including 5+ years leading technically complex, multi-stakeholder programs
• Track record scaling manufacturing from prototype to volume production
• Strong operational background: defining processes, metrics, and driving efficiency
• Technical fluency in data center, networking, or compute infrastructure; able to engage deeply with engineers
• Conceptual familiarity with AI compute, distributed training, or inference systems
• Excellent written/verbal communication across technical and non-technical audiences
• Proficiency with Jira, Asana, Monday.com, or similar; comfort with data/metrics dashboards

Nice To Haves

• Experience managing or scaling data center operations, cloud infrastructure (AWS, GCP, Azure), or hyperscaler / on-premises server deployments
• Familiarity with HW procurement cycles, vendor management, and supply chain logistics
• Background in DevOps, infrastructure engineering, or site reliability engineering (SRE)
• Experience with AI/ML infrastructure, GPU clusters, or distributed computing systems
• PMP, CAPM, or equivalent program management certification
• Previous role in a high-growth tech or AI company

Responsibilities

• Develop roadmaps and manage end-to-end AI server deployment programs, tracking milestones, dependencies, and critical path across teams.
• Identify and remove development bottlenecks to ensure on-time execution.
• Understand hardware specifications (silicon, interconnect, server, rack) and system architecture; participate in design reviews and translate technical decisions into program impact.
• Align engineering, product, finance, and the ODM on priorities and timelines, serving as connective tissue between technical and business stakeholders.
• Partner with Business Development to ensure timely availability of components (silicon, memory, cables and connectors, cooling, NICs, PCBs, and more).
• Manage ODM/contract manufacturer relationships across PCB fabrication, integration, test, assembly, and QA, ensuring clarity of specs, test plans, and delivery commitments.
• Build processes, metrics, and dashboards to improve product delivery and eliminate bottlenecks.
• Proactively identify technical, procurement, and operational risks; partner with Business Development and Systems Engineering on mitigation.
• Track program budgets, lead times, and hardware costs with finance and leadership to optimize resource use.
• Document key decisions and architecture; communicate status, blockers, and outcomes to all stakeholder levels.

Benefits

• We are stronger together, which is why we cultivate a safe, respectful, and collaborative environment where we follow the best ideas based on science and merit, not hierarchy.
• Majestic is proudly an equal opportunity employer deeply committed to diversity of race, religion, gender, sexual orientation, background, and thought.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed