Ergon Asphalt and Emulsions - Technical Marketing Manager

Ergon Asphalt and Emulsions•Flowood, MS

11h•Hybrid

About The Position

The Technical Marketing Manager position will help establish relationships with key agency personnel, conduct project support when needed, provide education/outreach, be active in the asphalt industry and collaborate with the internal staff on products. This position will report to either the Regional Vice President or to the Regional Technical Marketing Manager and will interface with internal teams (Marketing, technical operations, operations, Paragon, technical coworkers, and upper management) and external stakeholders (Owner agencies, consulting engineers, contractors, suppliers of materials for products, universities, and industry associations).

Requirements

BS in Civil Engineering or equivalent technical background.
Ability to speak in public.
Ability to relate to all customers on a technical basis – owner agencies, consulting engineers and contractors.
Well-established favorable industry reputation.
Proficient in Microsoft Office.
Ability to sit or stand for long periods of time and able to bend, stoop and kneel as needed.
Able to wear proper PPE when required.
Excellent oral and written communication skills.
Requires working in office conditions, performing some clerical work, working periodically outside in a manufacturing plant environment, with and around operational process equipment in temperature extremes for periods of time.
Able to work around asphalt and other related chemicals on an ongoing basis.
Able to provide job site and field support of projects.
Able and willing to travel for business needs.

Responsibilities

Coordinate, participate, and support the establishing/maintaining of relationships with all state, district, and local specifying agencies' personnel and our customers.
Develop relationships with key agency personnel (materials, construction, maintenance, city/county engineers, public works directors and consulting engineers).
Keep updated on specification changes.
Keep QC plans updated and approval of products into each market.
Be a liaison between the agency and Ergon on any product issues.
Keep updated on contract administration/market development for new products or gaps in the marketplace.
Recommends changes in products, service, and policy by evaluating results and competitive developments based on regional strategies.
Coordinate, participate, and support the technical marketing, education, promotion of our products and applications.
Find and regularly participate in educational opportunities for pavement preservation concept, pavement management concept, product overviews, best practice overviews, and proper inspection techniques.
Conduct project support where needed for our products and applications.
Provide prompt project support where needed for chip seals, scrub seals, micro surfacing, slurry seals, tack coats, specialty products, and recycling/reclamation.
Be the liaison between Paragon/Terminal and the customer (agency or contractor).
Provide claim management where needed.
Provide onsite training for our products and applications.
Be active in industry functions.
Attend industry functions.
Exhibit and sponsor where appropriate.
Look for speaking opportunities at appropriate functions.
Seek out leadership roles in industry associations.
Be active in actively reaching out to universities for educational opportunities.
Support and collaborate with communications, technical operations, area sales managers (ASMs), operations, and Paragon.
Support our communications/marketing department with success stories, social media posts, testimonials, and industry award submissions.
Support/collaboration with technical ops, operations and Paragon on current/future projects including specification changes.
Support/collaboration with our ASMs on projects, approvals, and changes in specifications.