Technical Marketing Manager

New Relic•St. Louis, MO

4h•Remote

About The Position

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Join New Relic as a Technical Marketing Manager, a role designed for the "builder-storyteller." You won't just talk about our platform; you will build the stories that prove its power. This is a technical role within the Marketing organization, sitting at the intersection of Product, Engineering, and GTM Strategy. You will be responsible for creating the technical artifacts and demo strategies that serve as the technical foundation for our global sales and marketing narratives.

Requirements

Applied Observability Expertise: You have a deep understanding of observability principles (metrics, events, logs, and traces) and hands-on experience using platforms like New Relic, Datadog, or Dynatrace to troubleshoot complex distributed systems. You don't just know how to look at a dashboard; you know how the data gets there and how to instrument applications to surface the "ground truth" of software performance.
The "Vibe Coder" Skillset: You don't need to be a career Software Engineer, but you must be able to read, write, and debug code. You are comfortable using LLMs to bridge gaps in your knowledge.
Containerization Proficiency: Practical experience with Docker and Docker Compose is non-negotiable; our demos must be portable and easy for others to run.
Technical Storytelling: A proven ability to take a "dry" technical feature and turn it into a compelling "Aha!" moment for an audience of both practitioners and executives.
Self-Directed Problem Solving & Resourcefulness: You demonstrate a high degree of autonomy when facing the "unknowns". When documentation is thin or a technical hurdle arises, you don't wait for a solution to be handed to you; you proactively leverage internal networks, technical curiosity, and AI resources to troubleshoot, iterate, and unblock yourself to keep the project on track.
Experience: 2+ years of experience in a technical role (TMM, Solutions Architecture, or Developer Advocacy) with a track record of "owning the outcome."

Nice To Haves

Active contributions to open-source projects or a personal GitHub portfolio.
Strong collaborative skills and a proactive attitude towards learning and executing new strategies.

Responsibilities

Build & Instrument: Develop small-scale, bespoke applications (Python, Node, Go, etc.) to showcase specific New Relic features and OpenTelemetry integrations.
Scale through Automation: Contribute to our public GitHub repository, ensuring every project follows our "One-Line Install" standard using tools like Docker Compose, AWS CloudFormation, etc.
AI-Augmented Development: Proactively use AI coding assistants (e.g., Claude Code) to rapidly prototype application logic and simulate complex telemetry environments.
Technical Artifact Creation: Produce high-quality technical content, including videos, decks, ebooks, whitepapers, and demo scripts that enable our global sales force.
Cross-Functional Strategy: Work closely with product management and product marketing teams to align technical artifacts with product messaging, ensuring cohesive communication strategies.

Benefits

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

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