Technical Marketing Engineer

Samsung SDI America IncAuburn Hills, MI
5d

About The Position

ESSENTIAL ROLES AND RESPONSIBILITIES Technical Sales (Electrical Vehicle Batteries): - Identify and develop new business opportunities through technical promotion and customer engagement. - Collaboration with sales and product planning teams to understand customer needs and provide technical solutions to secure the contracts. Battery Development Support & Program Coordination - Coordinate with HQ cell & module/pack development and program management teams to align on customer requirement, technical specifications, and project milestones until mass production launch. - Participate in customer meetings, collect feedback, and provide real-time communication between customer and HQ to support development activities. Customer Interface & Relationship Building - Be the main technical contact between customers and Korea HQ, making sure insight including customer needs, preferences, and trends are shared clearly and on time. - Build and maintain strong technical relationships with key stakeholders at customer organizations. - Provide timely responses to customer inquiries and help solve technical issues efficiently. - Demonstrate a customer-first mindset focused on trust-building and long-term relationships. Technical Communication - Communicate complex technical concepts clearly to both technical and non-technical audiences. - Support internal and external communication with clear reports, technical presentations and meeting summaries. Industry Insight & Market Intelligence - Build networks across the North America Li-battery industry, including potential customers and suppliers. - Participate in industry events and technical forums to stay updated on new technologies, market trends, and competition landscape.

Requirements

  • Good understanding of battery cell & module/pack designs, electrochemistry, or battery system integration
  • Experience in a customer-facing technical role, preferably in the Li-ion battery, or EV industry

Nice To Haves

  • Excellent verbal and written communication skills, both in technical and business contexts
  • Ability to interpret and explain complex technical discussion in a simple and clear way
  • Ability to prepare clear emails, reports, presentations, and meeting minutes
  • Experience working in cross-functional environments across engineering, product, and commercial teams
  • Skill at managing multiple projects and tasks in parallel
  • High sense of responsibility and responsiveness
  • Strong customer relationship management skills
  • Experience working with international organization in Asia or Europe
  • Willingness to travel domestically and internationally when needed
  • Adaptability to working with multiple time zones including handling frequent early morning and evening calls
  • Adaptability to fast-paced environments with tight deadlines
  • Curiosity and adaptability to evolving battery technologies and market trends

Responsibilities

  • Identify and develop new business opportunities through technical promotion and customer engagement.
  • Collaboration with sales and product planning teams to understand customer needs and provide technical solutions to secure the contracts.
  • Coordinate with HQ cell & module/pack development and program management teams to align on customer requirement, technical specifications, and project milestones until mass production launch.
  • Participate in customer meetings, collect feedback, and provide real-time communication between customer and HQ to support development activities.
  • Be the main technical contact between customers and Korea HQ, making sure insight including customer needs, preferences, and trends are shared clearly and on time.
  • Build and maintain strong technical relationships with key stakeholders at customer organizations.
  • Provide timely responses to customer inquiries and help solve technical issues efficiently.
  • Demonstrate a customer-first mindset focused on trust-building and long-term relationships.
  • Communicate complex technical concepts clearly to both technical and non-technical audiences.
  • Support internal and external communication with clear reports, technical presentations and meeting summaries.
  • Build networks across the North America Li-battery industry, including potential customers and suppliers.
  • Participate in industry events and technical forums to stay updated on new technologies, market trends, and competition landscape.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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