Technical Marketing Engineering Technical Leader

CiscoSan Jose, CA
$171,600 - $245,000

About The Position

The Transceiver Modules Group Business Unit handles Cisco’s pluggable optic modules that enable customers to connect switches, routers, and servers with high-speed fiber optics. The Product Management team includes Product Managers and Technical Marketing Engineers (TMEs) and covers a broad range of optical technologies, customer applications, and market segments. The TMEs support the team’s business goals by supporting sales, fostering new technology, and performing investigations and demos. We value creativity and collaboration. Sometimes the wild ideas turn out to be the best ones! You’ll also collaborate with the product managers, TMEs, and engineers in our BU and other Cisco BUs. In this role, you will work with customers using optics for AI data centers. You will craft and implement validation test plans for Cisco’s optics based on AI customer requirements. You will prepare technical content to support Product Requirement Documents and specifications for new products for AI applications. You will collaborate with technology and Go-To-Market partners for interoperability testing and system functional validation, and respond to field inquiries related to optical transceivers. Additionally, you will contribute to forward-looking programs, roadmaps and collaborate on content for internal Concept Commits and Execution Commits, focusing on customers, configurations, and competitive industry information. You’re a problem solver who embraces opportunities to step outside your comfort zone. You are comfortable solving pluggable optics in switches and routers, even in front of customers. You know your way around a fiber optics lab with high-speed scopes and optical spectrum analyzers. You know that machines are logical and people can be more nuanced.

Requirements

  • Bachelor's degree with 10+ years of relevant experience or Master's degree with 8+ years of relevant experience or PhD with 3+ years, preferably combined with a degree in Electrical Engineering or a physical science or related.
  • Experience in Technical Marketing, Field Application Engineering, or related.
  • Hands on skills for interoperability testing and validation activities in the lab (for example: validating optical modules on switches and routers).
  • Client facing experience along with exceptional communication and collaboration skills.
  • Comfortable solving pluggable optics in switches and routers, even in front of customers.
  • Knowledge of a fiber optics lab with high-speed scopes and optical spectrum analyzers.

Nice To Haves

  • Knowledge of customer optical infrastructure requirements in AI datacenter networks.
  • Knowledge of or prior experience with relevant networking technologies, and an understanding of Cisco’s switching and routing portfolio.
  • Knowledge of standards related to pluggable optical transceivers, including optical PMDs (e.g. IEEE 802.3xx, optical MSAs), pluggable form factor MSAs (SFF, QSFP-DD, CMIS, etc.), and IEEE Attachment Unit Interfaces (AUIs).

Responsibilities

  • Craft and implement validation test plans for Cisco’s optics based on AI customer requirements.
  • Prepare technical content to support Product Requirement Documents and specifications for new products for AI applications.
  • Collaborate with technology and Go-To-Market partners for interoperability testing and system functional validation.
  • Respond to field inquiries related to optical transceivers.
  • Contribute to forward-looking programs and roadmaps.
  • Collaborate on content for internal Concept Commits and Execution Commits, focusing on customers, configurations, and competitive industry information.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • Cisco restricted stock units
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (non-exempt employees)
  • flexible vacation time off program (exempt employees)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • annual bonuses (for non-sales roles)
  • performance-based incentive pay (for sales roles)
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